Erica Harrison
7709 Nortbourne Ct ,VA
Summary
Driven and detail-oriented professional with a history at the United States Postal Service, where I honed my skills in customer service and problem-solving. Known for a positive attitude and excellent communication, I effectively collaborated with teams to enhance operational efficiency. Committed to continuous improvement and adept at multitasking, I consistently deliver high-quality results.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
12
12
years of professional experience
1
1
Certification
Work History
USPS
Mail Carrier, United States Postal Service
12.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Driver
Uber And Lyft
07.2015 - 03.2017
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
Merkay
Direct Support Professional,
02.2016 - 02.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
ONE ON ONE
ACS Services
09.2015 - 07.2016
- Managed challenging behaviors using de-escalation techniques and positive reinforcement strategies.
- Adapted instructional materials to meet diverse learning styles and accessibility requirements of each student.
- Supported students'' emotional well-being by providing a safe and nurturing environment.
- Assisted in the development of social skills through group activities and one-on-one coaching.
- Collaborated with teachers to develop personalized education plans for students with special needs.
- Documented student progress through regular assessments, data collection, and detailed notes.
- Improved student behavior and classroom engagement by establishing clear expectations and consistent routines.
- Actively participated in IEP meetings alongside educators, administrators, and parents for comprehensive planning on student''s progress.
Preschool Teacher
Nadia Daycare
02.2013 - 07.2015
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Applied play-based strategies to provide diverse approaches to learning.
- Established positive communication with parents in daily conversation and formal conferences.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Assisted and supervised [Number] children through entire school day.
Education
High School Diploma -
Imotep ICSW
6201 N 21st 07-2010
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Multitasking Abilities
- Excellent Communication
Certification
- [State] Driver's License
Timeline
USPS
Mail Carrier, United States Postal Service
12.2022 - Current
Merkay
Direct Support Professional,
02.2016 - 02.2017
ONE ON ONE
ACS Services
09.2015 - 07.2016
Driver
Uber And Lyft
07.2015 - 03.2017
Preschool Teacher
Nadia Daycare
02.2013 - 07.2015
- [State] Driver's License
High School Diploma -
Imotep ICSW
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