Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Personal Information
Timeline
Generic
Erica Hodges

Erica Hodges

Nichole
Commerce,GA

Summary

I am a dedicated, organized and methodical individual. I have good interpersonal skills, am an excellent team worker and am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas. Authorized to work in the US for any employer.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Delivery Driver

Roadie
07.2023 - Current
  • Professional Delivery Driver with 4 years of experience
  • Skilled at bringing orders to customers promptly, safely, and courteously
  • Strong sense of direction and knowledge of local routes
  • Valid driver's license, 3 years of clean driving record, and current auto insurance (Safe Driver).

Delivery Driver/Customer Service

Spark Driver
03.2023 - Current
  • Professional Delivery Driver with 4 years of experience
  • Skilled at bringing orders to customers promptly, safely, and courteously
  • Strong sense of direction and knowledge of local routes
  • Valid driver's license, 3 years of clean driving record, and current auto insurance (Safe Driver)

Delivery Driver

Uber Drivers
01.2023 - Current
  • Professional Delivery Driver with 4 years of experience
  • Skilled at bringing orders to customers promptly, safely, and courteously
  • Strong sense of direction and knowledge of local routes
  • Valid driver's license, clean driving record, and current auto insurance (Safe Driver)

Manager

McDonald's
11.2017 - 07.2023
  • Scheduling, truck order, end of month inventory, weekly inventory, hiring management, training, kitchen management

PCA/Caregiver

Oconee Area Home Care
02.2010 - 11.2015

PCA/Caregiver

ResCare Inc
03.2013 - 10.2015

Call Center Representative

Dial America
10.2012 - 01.2015

PCA/Caregiver

Home Nurse Inc
12.2008 - 04.2010

PCA/Caregiver

MiCasa Inc
01.2006 - 06.2009

Education

GED -

Lanier Technical College

Commerce High School
Commerce, GA
01.2007

Skills

  • Excel
  • Microsoft Word
  • PowerPoint
  • Home Care
  • Nursing
  • Restaurant Management
  • Medication Administration
  • POS
  • Computer Operation
  • Retail Sales
  • Labor Cost Analysis
  • Food Safety
  • Profit & Loss
  • Customer service
  • Heavy lifting
  • Forklift
  • Recruiting
  • Conflict management
  • Load Balancing
  • Shopping Orders
  • Familiarity with DOT regulations
  • Vehicle inspections
  • Valid Driver's License
  • Forklift Operation
  • Clean MVR
  • Time management skills
  • Defensive driver training
  • Work Order Management
  • Vehicle Safety and Maintenance
  • Load Safety
  • Teamwork and Collaboration
  • GPS and route planning
  • Punctual and Reliable
  • Order Verification
  • Shipping and packaging
  • Client Relationship Management
  • Heavy Lifting
  • Stocking and Inventory
  • Traffic laws knowledge
  • Fuel Efficiency
  • Safe Food Handling
  • Food safety knowledge
  • Smartphone operation
  • Vehicle Inspection
  • Hardworking and Responsible
  • Dedicated Team Player
  • Professional Appearance
  • Flexible Schedule
  • Continuous Improvement
  • Organizational Skills
  • Self Motivation
  • Quality Assurance
  • DOT Compliance
  • First Aid and CPR Training
  • Dry vans
  • Box truck
  • Logistics knowledge

Certification


  • Forklift Certification
  • Non-CDL Class C

Accomplishments

  • Supervised team of 20+ staff members.
  • Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Personal Information

  • Food Service Manager
  • Delivery Driver
  • Caregiver

Timeline

Delivery Driver

Roadie
07.2023 - Current

Delivery Driver/Customer Service

Spark Driver
03.2023 - Current

Delivery Driver

Uber Drivers
01.2023 - Current

Manager

McDonald's
11.2017 - 07.2023

PCA/Caregiver

ResCare Inc
03.2013 - 10.2015

Call Center Representative

Dial America
10.2012 - 01.2015

PCA/Caregiver

Oconee Area Home Care
02.2010 - 11.2015

PCA/Caregiver

Home Nurse Inc
12.2008 - 04.2010

PCA/Caregiver

MiCasa Inc
01.2006 - 06.2009

GED -

Lanier Technical College

Commerce High School
Erica HodgesNichole