Erica Johnson
Milwaukee,WI
Summary
Multitalented Administrative assistant and Executive Assistant with over 10 years in top-tier organizational support. Skilled at close work with judges, commissioners, and senior executive team. Robust history offering office management, support staff management, training to all clerks in Small Claims, supervision and event planning. Excellent research, project support and organizational abilities.
Overview
9
9
years of professional experience
Work History
Executive Assistant
Camille Monk Ministries
Milwaukee, WI
02.2020 - Current
- Organize and managed complex calendar of appointments, meetings, and travel arrangements for the Principal.
- Provides administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Monitor incoming emails and responded accordingly in a timely manner.
- Manage all aspects of catering needs for special events hosted by the organization, including all speaking engagements for the Principal.
- Organize and manage complex calendar of appointments, meetings, and travel arrangements for executive team.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
Deputy Clerk of the Court
Milwaukee County
Milwaukee, WI
10.2016 - Current
- Provide administrative support to the court by maintaining records, preparing documents and filing paperwork.
- Prepare case files for review by the judge or commissioner prior to trial or hearing date.
- Supervise subordinate staff members in daily activities such as filing paperwork or entering data into computer systems.
- Answer inquiries from litigants regarding court processes and procedures via telephone or in person.
- Managed courtroom operations during trials and hearings by ensuring all parties were present, calling witnesses, recording testimony and managing exhibits.
Child Support Assistant II
Milwaukee County
Milwaukee, WI
03.2015 - 10.2016
- Provided customer service to clients regarding their child support cases.
- Verified and updated client's financial information in the system.
- Assisted clients with filing paperwork for child support orders.
- Maintained accurate records of all case interactions and transactions in the computer system.
- E-Filed Affidavits into CCAP Data Base.
Education
Associate of Science - Criminal Justice
University Phoenix
Milwaukee, WI09.2010
Skills
- Administrative Support
- Customer Service
- Office Management
- Database Management
- Proper Phone Etiquette
- Executive Support
- Interpersonal Communication
- Filing and Data Archiving
- Social Media Knowledge
- Travel Coordination
- Self-Starter
- Meticulous Attention to Detail
- Report Writing Skills
- Proficient in Microsoft Office, Office XP, MS Excel, and Office Suites
- Legal Documents
- Schedule Management
Timeline
Executive Assistant
Camille Monk Ministries
02.2020 - Current
Deputy Clerk of the Court
Milwaukee County
10.2016 - Current
Child Support Assistant II
Milwaukee County
03.2015 - 10.2016
Associate of Science - Criminal Justice
University Phoenix
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