Erica Padilla
Cumberland Furnace,Tennessee
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure the position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Correctional Officer
Davidson County Sheriff's Office
06.2023 - Current
- Built solid relationships with staff and residents to keep institution safe and secure.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Escorted inmates to and from cells, and medical appointments.
- Interviewed inmates to obtain information and evidence.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Assisted in intake and release of inmates.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Prepared reports to document incidents and violations.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Administrative Assistant III
Colorado Department Of Corrections
09.2022 - 02.2023
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Established administrative work procedures to track staff's daily tasks.
- Ordered uniforms and name tapes for new incoming staff
- Collected uniforms and patches from employees who were no longer employed with CDOC and destroyed of them properly.
- Data entry, scanning and filing
Correctional Officer II
Colorado Department Of Corrections
04.2020 - 09.2022
- Interviewed inmates to obtain information and evidence.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Completed intake paperwork, fingerprints, and searches.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
- Escorted inmates to and from cells, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Documented inmate behavior and activities in logbooks.
Correctional Officer I
Colorado Department Of Corrections
11.2019 - 04.2020
- Interviewed inmates to obtain information and evidence.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Completed intake paperwork, fingerprints, and searches.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
- Escorted inmates to and from cells, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Documented inmate behavior and activities in logbooks.
Correctional Officer I- Temp
Colorado Department Of Corrections
04.2019 - 11.2019
- Interviewed inmates to obtain information and evidence.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Completed intake paperwork, fingerprints, and searches.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
- Escorted inmates to and from cells, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Documented inmate behavior and activities in logbooks.
Office Assistant
Rac Transportation
06.2018 - 05.2019
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Cleaned office and bathrooms
Customer Service Cashier
Jrs Fuel Stop
06.2018 - 05.2019
- Lifted up to 50 pounds at once and used forklift to move heavier loads.
- Referred to price sheets and special sale bulletins to enter price changes.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Counted money in drawers at beginning and end of each shift.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Demonstrated versatility by cross-training in various departments throughout the store when required.
- Handled cash with high accuracy and took care to check bills for fraud.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Completed end-of-shift paperwork accurately and promptly for seamless handoff between shifts.
- Monitored fuel levels in tanks, alerting management when reordering was necessary.
- Built trustful relationships with customers to encourage return visits.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Assisted in maintaining back room operations by unloading deliveries.
- Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
- Counted nightly income, categorizing, and sending to bank on weekly basis.
Assistant Manager
Family Dollar
03.2018 - 03.2019
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Office Assistant/ Shuttler
Avis Budget Group
05.2015 - 05.2016
- Expedited document processing with accurate data entry and timely filing.
- Brought cars to and from rental locations to the main hub and maintenance shop
- Brought cars to and fromt he airport
- Scheduled deliveries of cars for the day
Assistant Manager
Jrs Fuel Stop
04.2013 - 02.2014
- Managed inventory and restocked shelves as needed to maintain adequate product availability.
- Monitored fuel levels in tanks, alerting management when reordering was necessary.
- Built trustful relationships with customers to encourage return visits.
- Completed end-of-shift paperwork accurately and promptly for seamless handoff between shifts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Assisted in maintaining back room operations by unloading deliveries.
- Counted nightly income, categorizing, and sending to bank on weekly basis.
- Performed cash, card and check transactions to complete customer purchases.
- Stocked cooler and organized the cooler to insure a quick and easy restock
Education
Bachelor of Science - Accounting And Business Management
DeVry University
Ontario, CA02.2014
Associate of Science - Horticultural Science
Victor Valley College
Victorville, CA05.2010
Associate of Science - Administration of Justice
Victor Valley College
Victorville, CA05.2009
Skills
- Relationship building and management
- Security Procedures
- Search and seizure procedures
- Product Knowledge
- Facility Security
- Restraint Techniques
- Inmate monitoring
- Correctional facility procedures
- Equipment Operation
- Trained in defensive tactics
- Inmate Supervision
- Safety and Security
- Complaint Handling
- Employee Training
- Payment Processing
- Operating cash register
- Customer Assistance
- Cash Register Operations
- Stocking shelves
- Basic Mathematics
- Cash handling and management
- Till Counting
- Professional and Courteous
- Customer Service
- Money Handling
Timeline
Correctional Officer
Davidson County Sheriff's Office
06.2023 - Current
Administrative Assistant III
Colorado Department Of Corrections
09.2022 - 02.2023
Correctional Officer II
Colorado Department Of Corrections
04.2020 - 09.2022
Correctional Officer I
Colorado Department Of Corrections
11.2019 - 04.2020
Correctional Officer I- Temp
Colorado Department Of Corrections
04.2019 - 11.2019
Office Assistant
Rac Transportation
06.2018 - 05.2019
Customer Service Cashier
Jrs Fuel Stop
06.2018 - 05.2019
Assistant Manager
Family Dollar
03.2018 - 03.2019
Office Assistant/ Shuttler
Avis Budget Group
05.2015 - 05.2016
Assistant Manager
Jrs Fuel Stop
04.2013 - 02.2014
Bachelor of Science - Accounting And Business Management
DeVry University
Associate of Science - Horticultural Science
Victor Valley College
Associate of Science - Administration of Justice
Victor Valley College
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