Erica Kelley
Lexington,N. Carolina
Summary
Reliable employee seeking an entry level position. Offering excellent communication, safety practices and good judgment.
Overview
11
11
years of professional experience
Work History
Manufacturing Technician
Ashley Furniture Warehouse
Advance, NC
12.2023 - Current
- Improved production efficiency by implementing standardized procedures and streamlining workflow.
- Enhanced product quality through meticulous monitoring of manufacturing processes and regular equipment maintenance.
- Reduced waste by optimizing material usage and adhering to strict quality control measures.
- Maintained a safe work environment by enforcing safety protocols and conducting routine inspections.
- Managed inventory levels, ensuring adequate supplies were available for uninterrupted production schedules.
- Troubleshot equipment issues, minimizing downtime and keeping production on track to meet deadlines.
- Displayed strong attention to detail while reviewing blueprints or schematics, ensuring proper assembly of components according to specifications.
- Made sure that products were produced on time and are of good quality.
Owner Operator
Cross Country Carpentry
Lexington, NC
04.2019 - 11.2023
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated suppliers to maintain cost controls and improve operations.
Overnight Team Leader
Walmart Neighborhood Market
Lexington, NC
09.2022 - 12.2022
- Rotated merchandise and displays to feature new products and promotions.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Directed training and retraining of employees to boost performance and enhance business results.
- Effectively supervised staff of 20 personnel by implementing company policies, protocols, work rules and disciplinary action.
Kitchen Manager
McDonald's
Belgrade, MT
02.2013 - 04.2016
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Checked and tested foods to verify quality and temperature.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Education
High School Diploma -
Mountain Lakes High School
Shasta, CA06.2001
Skills
- Store Oversight
- Computer skills
- Order Accuracy
- Operational Efficiency
- Industrial Equiptment Operations
- Safe Food Handling Practices
- Positive Customer Engagement
- Processes implementation
- Materials knowledge
- OSHA Compliance
- Production Scheduling
- Equipment Preparation
- Project Management
- Staff Training
- Equipment Troubleshooting
- Electrical Troubleshooting
- Safety Protocols
- Project Planning
Timeline
Manufacturing Technician
Ashley Furniture Warehouse
12.2023 - Current
Overnight Team Leader
Walmart Neighborhood Market
09.2022 - 12.2022
Owner Operator
Cross Country Carpentry
04.2019 - 11.2023
Kitchen Manager
McDonald's
02.2013 - 04.2016
High School Diploma -
Mountain Lakes High School