Summary
Overview
Work History
Education
Skills
Timeline
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Erica Lee

Texas City,TX

Summary

Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.

Overview

16
16
years of professional experience

Work History

Executive Assistant

EARN PORTFOLIOS
03.2023 - Current
  • Managed executive calendar, scheduling meetings and appointments and coordinating travel arrangements.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.
  • Handled logistics, catering, agendas and travel for meeting with board of directors.

Communications Director

LEESIDE MANOR SENIOR CARE
04.2021 - 03.2023
  • Managed company Facebook, Instagram and LinkedIn social media platforms to promote company and foster public engagement.
  • Wrote content for website and social media campaigns.
  • .
  • Acted as point of contact for inbound media related calls.

Sales Floor Manager

LOWE'S HOME IMPROVEMENT
05.2015 - 04.2021
  • Motivated sales team to exceed sales quotas through friendly competition and other incentive programs.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Developed strong and lasting rapport to improve customer service and retain valued clients.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Installed Sales Coordinator

LOWE'S HOME IMPROVEMENT
07.2014 - 09.2017
  • Assisted with employee training and coaching in Installed Sales program, operating as subject matter expert on in-store order management system.
  • Confirmed customer satisfaction by utilizing targeted follow-up methods after installs.

Legal Assistant

RUSSELL A. BROWN, TRUSTEE
03.2011 - 12.2011
  • Managed accounts and client records, observing confidentiality and discretion.
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.
  • Prepared and drafted correspondence and legal forms to maintain smooth communications.

Administrative Assistant

BYU MECHANICAL ENGINEERING DEPARTMENT
01.2008 - 04.2009
  • Organized on and off campus events, arranging domestic and international travel.
  • Maintained purchase records and assisted in budget tracking.


Education

Bachelor of Arts - English

Brigham Young University
Provo, UT
04.2009

Skills

  • Team Leadership
  • Project Planning
  • Writing and Editing
  • Social Media Management
  • Microsoft Office Suite
  • Retail Management
  • Travel Administration
  • Administrative Support

Timeline

Executive Assistant

EARN PORTFOLIOS
03.2023 - Current

Communications Director

LEESIDE MANOR SENIOR CARE
04.2021 - 03.2023

Sales Floor Manager

LOWE'S HOME IMPROVEMENT
05.2015 - 04.2021

Installed Sales Coordinator

LOWE'S HOME IMPROVEMENT
07.2014 - 09.2017

Legal Assistant

RUSSELL A. BROWN, TRUSTEE
03.2011 - 12.2011

Administrative Assistant

BYU MECHANICAL ENGINEERING DEPARTMENT
01.2008 - 04.2009

Bachelor of Arts - English

Brigham Young University

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Erica Lee