Erica McDonough
Beaverton,OR
Summary
Detail-oriented professional with 10+ years of experience in fast-paced environments requiring accuracy, organization, and strong multitasking. Proven ability to handle sensitive information, maintain detailed records, and provide professional service under pressure. Currently pursuing coursework in Criminal Justice with a focus on Property & Evidence.
Overview
4
4
years of professional experience
Work History
Bartender/Server/Trainer
Copper River Restaurant & Bar
Hillsboro, OR
03.2022 - Current
- Manage high-volume transactions with strong attention to detail and accuracy in order entry and payment processing
- Maintain organized records of orders, payments, and daily sales while ensuring accuracy and accountability
- Handle cash and sensitive financial information responsibly in a fast-paced environment
- Train new team members on computer systems, procedures, and company standards, ensuring consistency and compliance
- Prioritize multiple tasks efficiently while maintaining accuracy under pressure
- Communicate clearly with guests and team members to ensure smooth operations and resolve issues professionally
Fraud Specialist
State of Oregon
Wilsonville, OR
02.2022 - 06.2025
- Analyzed fraud patterns using data analytics tools to identify potential risks and prevent fraudulent activities.
- Collaborated with law enforcement agencies to investigate complex fraud cases and gather evidence for prosecution.
- Developed and implemented fraud prevention strategies that improved detection rates and reduced financial losses.
- Trained staff on fraud detection protocols, enhancing team capabilities in identifying suspicious activities.
Bartender/Server
Front Row Bar & Grill
Hillsboro, OR
01.2024 - 06.2025
- Delivered fast, accurate service in high-volume environments, serving 200+ guests per shift
- Processed cash, card, and lottery transactions with a high level of accuracy and compliance
- Balanced multiple priorities while maintaining attention to detail and minimizing errors
- Ensured compliance with company policies and state regulations during all transactions
- Maintained organized workflow and clear communication in a fast-paced setting
Education
Criminal Justice (Property & Evidence)
Portland Community College
Portland, ORSkills
- OLCC
- Food Handlers Card
- Mixology
- Corkage & Wine Service Etiquette
- Customer Service
- Cash Handling
- Task Prioritization & Time Management
- Interpersonal Communication
- Training & Mentoring
Timeline
Bartender/Server
Front Row Bar & Grill
01.2024 - 06.2025
Bartender/Server/Trainer
Copper River Restaurant & Bar
03.2022 - Current
Fraud Specialist
State of Oregon
02.2022 - 06.2025
Criminal Justice (Property & Evidence)
Portland Community College