Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kimberly McCurdy

Bend

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

3
3
years of professional experience
2009
2009
years of post-secondary education

Work History

Server

Chan's of Bend
Bend
02.2024 - 11.2024
  • Delivered excellent customer service to enhance dining experiences.
  • Took accurate orders and communicated them to kitchen staff promptly.
  • Maintained cleanliness and organization of dining area and tables.
  • Assisted in setting up and breaking down event spaces for special occasions.
  • Processed payments efficiently using point-of-sale system.
  • Collaborated with team members to ensure smooth service during busy shifts.
  • Provided menu recommendations and answered customer inquiries effectively.
  • Followed health and safety guidelines to maintain a safe environment for guests.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Server Trainer

Cracker Barrell
Bend
07.2021 - 03.2023
  • Trained new servers on menu knowledge and service standards.
  • Demonstrated proper food handling and sanitation practices to staff.
  • Conducted role-playing exercises to enhance customer service skills.
  • Provided ongoing feedback to improve team performance and collaboration.
  • Monitored dining area for cleanliness and addressed any issues promptly.
  • Provided exceptional service to high volume of daily customers.
  • Educated waiters on menu, memorization strategies and how to convey information clearly.
  • Monitored performance of trainees throughout the course duration to identify areas for improvement.

Education

GED
Bend, OR

Skills

  • Customer service
  • Order accuracy
  • Point-of-sale operation
  • FOOD SAFETY
  • Conflict resolution
  • Time management
  • Menu knowledge
  • Training and coaching
  • Team collaboration
  • Point of sale
  • OLCC
  • Bartending

Accomplishments

  • Employee of the month

Timeline

Server

Chan's of Bend
02.2024 - 11.2024

Server Trainer

Cracker Barrell
07.2021 - 03.2023

GED
Kimberly McCurdy