Erica Migoya
Delray Beach,FL
Summary
Seasoned Sales Representative leveraging exceptional customer relations experiences to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
Raw Juce
04.2023 - Current
- Started as a team member in 2019, with a promotion to shift lead 3 months after start date. Returned in 2023 and was promotes to Assistant Manage.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
Junior Area Sales Manager
Greenlane Holdings
04.2023 - 01.2024
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
- Used customer insights to develop innovative sales strategies to increase sales.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Generated new leads through networking and attending industry events.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Operator Specialist
Advantage Marketing | NJ
03.2022 - 04.2023
- Contributing to the attainment of sales targets/strategies and market penetration in line with regional growth
- Gain understanding of broker relationships to assist in key customer assignments
- Assist with the delivery of appropriate marketing materials
- Assist and participate in customer events and segment shows
- Cold-called leads and closed large number of new sales over several months.
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Assist with the demonstration of products and discussion of applications
Server & Food Runner
NOM Mexican Table And Tequila Bar
09.2021 - 04.2023
- Greeting guests
- Obtain and Maintain working knowledge of all food menus including carryout and catering menus
- Keep kitchen station clean and organized
- Assist all servers, bartenders and managers with carrying of plates
- Communicate effectively and courteously with guests, and co-workers
- Communicate food orders to chefs, paying attention to priorities and special requests
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Bachelor of Arts - Public Relations, Advertising and Applied Communications
Lynn University
Boca Raton, FL05.2020
Skills
- Leadership
- Adobe Creative Suite
- Field Sales
- Customer Service
- Restaurant Experience
- Network development
- Customer Relations
- B2B Sales
- New Business Opportunities
- 3PL (Third Party Logistics)
- Microsoft CRM
- Salesforce
Languages
Spanish
Professional Working
Timeline
Assistant Store Manager
Raw Juce
04.2023 - Current
Junior Area Sales Manager
Greenlane Holdings
04.2023 - 01.2024
Operator Specialist
Advantage Marketing | NJ
03.2022 - 04.2023
Server & Food Runner
NOM Mexican Table And Tequila Bar
09.2021 - 04.2023
Bachelor of Arts - Public Relations, Advertising and Applied Communications
Lynn University
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