Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer
Timeline
RegisteredNurse
Erica Miller

Erica Miller

Champaign,IL

Summary

Highly motivated and committed Healthcare professional offering over 25 years of experience with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Competent in organizing charts, preparing patient rooms and supporting diagnostic procedures and medication administration.

Overview

26
26
years of professional experience

Work History

Sr. CMA/RMA

Carle Health
11.2019 - Current
  • Enhanced patient care by efficiently managing medical records, vitals, and assessments for daily work loads of over 200 patients.
  • Assisted physicians in providing quality care by accurately performing clinical tasks, such as taking vital signs and administering medications.
  • Increased clinic efficiency by maintaining organized inventory of medical supplies and placing timely orders as needed.
  • Provided valuable assistance during medical examinations, ensuring proper equipment setup and sterilization procedures were followed.
  • Assisted in maintaining compliance with regulatory requirements through timely completion of continuing education courses and staying informed on industry best practices.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Taught patients about medications, procedures, and care plan instructions.
  • Completed EKGs and other tests based on patient presentation in office.
  • Oriented and trained new staff on proper procedures and policies.
  • Assisted physicians with in office medical procedures

CNA

Home Hospice/Acute Care/Skilled Nursing Facilities
05.1998 - 10.2019
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Implemented effective care strategies while managing patient loads of 20 to 30 in memory care.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Offered end of life care for hospice patients and their families.

Education

Some College (No Degree) -

Parkland College
Champaign, IL

Certified Medical Assistant - Medical Assistant

National Healthcare Association
United States
2019

CNA I And CNA II - Nursing Assistant

Bloomington Area Vocation School
Bloomington, IL
1998

Skills

  • EMR Systems
  • Charting and Reconciling Expertise
  • Suture Removal
  • Direct Patient Care
  • Sterile Procedures and Techniques
  • Assisting with Physical Exams
  • Complex Problem-Solving
  • Medical Histories, Vital Statistics, Assessments
  • First Aid
  • OB/GYN Procedures
  • Electrocardiography

Accomplishments

  • UPC Committee Chairperson and Co-Chairperson for the Obstetrics and Gynecology department at Carle Health. We conducted productive meetings reviewing department policies and tasks to better patient experience.
  • Certified preceptor for Carle Health. I oversee the evaluating and teaching of the incoming employees.
  • Certified Religious Support Person. Religious support for patients, family members, and visitors of the hospital.
  • Senior CMA/RMA status.
  • Teacher of Carle Health's "All About Baby-Siblings" class. I instruct a class that teaches older siblings how to be loving, safe, and helpful to their new baby sibling and their parents.

Volunteer

  • Medical First Responder Volunteer for the Special Olympics Organization of Illinois. I perform basic medical aid for the Olympians during competitions.
  • Camp Facilitator at Carle Health's Hospice "Camp Healing Heart". I facilitate a group of grieving children at a day long camp where we teach the children coping exercises and provide a safe place for them to express grief.
  • Hospice Volunteer at Carle Health. I provide companionship and support to hospice patients and their families.
  • CASA volunteer. I am a court appointed special advocate for foster children. I perform house and school visits to determine if the child is thriving in their environment and I report back to the judge and lawyers.

Timeline

Sr. CMA/RMA

Carle Health
11.2019 - Current

CNA

Home Hospice/Acute Care/Skilled Nursing Facilities
05.1998 - 10.2019

Some College (No Degree) -

Parkland College

Certified Medical Assistant - Medical Assistant

National Healthcare Association

CNA I And CNA II - Nursing Assistant

Bloomington Area Vocation School
Erica Miller