Erica Miller
Missouri City,TX
Summary
Dependable employee seeking an opportunity to utilize my knowledge and education with the company I can grow with. My goal is to be an advocate for those in need. I have the ability to connect with people and respect cultural differences. Considered hardworking, ethical, and detail-oriented.
Overview
5
5
years of professional experience
Work History
Case Manager
Texas Health And Human Services
01.2024 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Caregiver Attendant
ACP Healthcare
05.2019 - Current
- Managed household tasks efficiently, ensuring a clean and comfortable environment for patients.
- Implemented strategies to prevent falls and accidents in the home setting, reducing risk of injury to patients.
- Ensured patient safety through diligent monitoring and adherence to care plans.
- Assisted patients with daily living activities, promoting independence and dignity.
Field Monitor
Child Food Program
08.2021 - 07.2023
- Ensure inspections are conducted quarterly and reports are generated for each site.
- Report food safety and quality issues, corrective actions,and preventive measures to the management team.
- Ensure training is effective for operations.
- Record keeping, completed forms, filed papers, and scheduled follow-up visits.
- Maintained accurate and confidential records.
Education
Nutrition
Texas Southern University
Houston, TXAssociates Degree - General Studies
Houston Community College
Houston, TX05.2014
Skills
- Problem-Solving
- Case Management
- Case Documentation
- Organization and Multitasking
Timeline
Case Manager
Texas Health And Human Services
01.2024 - Current
Field Monitor
Child Food Program
08.2021 - 07.2023
Caregiver Attendant
ACP Healthcare
05.2019 - Current
Nutrition
Texas Southern University
Associates Degree - General Studies
Houston Community College
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