Erica Milton
Savannah,GA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
Medical Assistant
Your Health
Savannah, Georgia
07.2023 - 09.2025
- Assisted patients with intake forms and medical histories.
- Scheduled appointments and managed patient flow efficiently.
- Educated patients on treatment plans and medication instructions.
- Maintained electronic health records with precision and confidentiality.
- Communicated effectively with healthcare team to ensure quality care.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Scheduled appointments for patients via phone and in person.
- Educated patients about medications, procedures and physician's instructions.
- Organized patient charts before each day's clinic sessions began.
- Registered new patients into practice management software program accurately entering demographic information.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Contacted pharmacies to submit and refill patients' prescriptions.
Medication Technician
Harmony at Savannah
Savannah, GA
03.2019 - 06.2023
- Monitored medications for patients with various conditions and kept watchful eye for side effects.
- Assessed patient needs in response to medications.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Medication Aide
Savannah Square
Savannah, GA
06.2018 - 11.2018
- Monitored vital signs during medication administration to quickly identify complications.
- Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
- Assessed patient needs in response to medications.
Medical Assistant
Southern Foot and Ankle
Savannah, GA
05.2012 - 12.2016
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Organized charts, documents and supplies to maintain team productivity.
- Responded to patient callbacks and phone-in prescription refill requests.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Documented notes during patient visits.
Education
High School Diploma -
A. E. Beach
Savannah06.1993
Skills
- Medical Records Management
- Observation Documentation
- Vital Signs Collection
- Medication Administration
- Consistent Follow Through
- Attention to Detail
- Family Education
- Calm Under Stress
- First Aid Certification
- Time Management
- Medical Terminology
- CPR Certification
- EMR Updating
Timeline
Medical Assistant
Your Health
07.2023 - 09.2025
Medication Technician
Harmony at Savannah
03.2019 - 06.2023
Medication Aide
Savannah Square
06.2018 - 11.2018
Medical Assistant
Southern Foot and Ankle
05.2012 - 12.2016
High School Diploma -
A. E. Beach