Erica Mims
Tyrone,GA
Summary
Diligent Professional administrative with strong background in administrative support within healthcare settings and over 20 years of dedicated experience . Proven ability to manage patient records efficiently while ensuring compliance with confidentiality standards. Demonstrated proficiency in multitasking and communication skills, enhancing team collaboration and patient care.
Overview
2026
2026
years of professional experience
Work History
Unit Secretary/Safety Coach
Piedmont Healthcare Corporate
11.2021 - Current
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Managed inventory levels of office supplies, ensuring adequate stock was available at all times for efficient unit operations.
- Served as a resource for employees seeking clarification or guidance on various safety-related topics.
- Coached new hires during their orientation period, emphasizing the importance of adhering to safety policies and procedures.
- Monitored workplace activities to determine compliance with safety regulations and standards.
- Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments in a timely manner.
- Managed patient records and maintained confidentiality in compliance with healthcare regulations.
Front Office Specialist
Wellstar Heath System
10.2019 - 11.2021
- Managed patient scheduling and appointment coordination to optimize front office operations.
- Maintained accurate patient records using electronic health record systems to ensure compliance with regulations.
- Assisted in insurance verification processes, improving patient intake efficiency and reducing wait times.
- Facilitated effective communication between medical staff and patients, enhancing overall service quality.
- Coordinated master schedule by booking and rescheduling appointments and balancing workloads.
Medical Assistant
Prime Healthcare Management
01.2007 - 04.2017
- Assisted in patient intake processes, ensuring accurate documentation and efficient workflow.
- Managed appointment scheduling using electronic health record systems to optimize clinic operations.
- Supported clinical staff by preparing examination rooms and maintaining medical supplies inventory.
- Educated patients on treatment plans and follow-up care, enhancing overall patient understanding and satisfaction.
- Trained new medical assistants on procedures, protocols, and office systems to ensure compliance and efficiency.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Surgical Technologist
Candler Hospital
2005 - 2006
- Assisted surgeons by preparing instruments and maintaining sterile environment during procedures.
- Collaborated with nursing staff to ensure efficient patient flow and optimal surgical outcomes.
- Monitored and maintained inventory of surgical supplies, ensuring readiness for upcoming surgeries.
- Trained new surgical technologists on best practices and departmental protocols to enhance team performance.
- Maintained high infection control standards.
Education
Diploma - Surgical Technology
Ogeechee Technical College
Statesboro, GADiploma - Medical Assistant
The New York School For Medical And Dental Assistants
Long Island City, NYHigh School Diploma -
Statesboro High School
Statesboro, GAMental Health Coach
Light University
Forest, VA10-2025
Skills
- Incoming call reception
- Customer service
- Strong organization
- Appointment scheduling
- EMR / EHR
- Medical terminology proficiency
- Administrative support
- Supply ordering
Timeline
Unit Secretary/Safety Coach
Piedmont Healthcare Corporate
11.2021 - Current
Front Office Specialist
Wellstar Heath System
10.2019 - 11.2021
Medical Assistant
Prime Healthcare Management
01.2007 - 04.2017
Surgical Technologist
Candler Hospital
2005 - 2006
Diploma - Surgical Technology
Ogeechee Technical College
Diploma - Medical Assistant
The New York School For Medical And Dental Assistants
High School Diploma -
Statesboro High School
Mental Health Coach
Light University
Similar Profiles
Daniel B CourseyDaniel B Coursey
Physician Assistant at Piedmont Healthcare CorporatePhysician Assistant at Piedmont Healthcare Corporate
Crystal MathisCrystal Mathis
Verification Associate II Oncology at Piedmont Healthcare Corporate/PCCVerification Associate II Oncology at Piedmont Healthcare Corporate/PCC
VICTORIA BOSMAVICTORIA BOSMA
Regional Manager - Talent Acquisition at Piedmont Healthcare CorporateRegional Manager - Talent Acquisition at Piedmont Healthcare Corporate
Caon MortensonCaon Mortenson
Steward at Trilith GuesthouseSteward at Trilith Guesthouse
Darnell SneedDarnell Sneed
Crisis Responder at Veteran Crisis LineCrisis Responder at Veteran Crisis Line