Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erica M. Leithead

Clayton

Summary

Experienced professional seeking a challenging position in a dynamic work environment with growth opportunities and stability. Proven track record of success in previous roles, dedicated to contributing skills and experience towards achieving company goals. Committed to continuous learning and professional development to drive results and make a positive impact.

Overview

9
9
years of professional experience

Work History

Server/ Bartender

Briglias Tavern
07.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Sales Representative

Johnson O’Hare
06.2020 - Current
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Streamlined sales process, reducing time from lead to close.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Instructional Aide

Herma Simmons Elementary School
09.2017 - 06.2020
  • Assist the teacher with projects and activities. Reinforce instruction and lessons taught by the teacher. This includes one on one and small groups. Also provide help setting up and changing classroom centers as needed. Other duties included helping children with toileting, washing hands and setting up meals. As the classroom aide I often help track attendance and progress of students.

Cafeteria Aide

Herma Simmons Elementary School
02.2016 - 09.2017
  • Duties include, supervising children, helping set up their lunch as well as dispose of it. Watching special needs children. Those will medical illness or allergy to foods. Making sure all children are accounted for on and off the playground. Also crossing children at the cross walk in the morning.

Education

High School Diploma -

Haddon TWP
Haddon Twp, NJ
06-1996

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Sales expertise
  • Relationship building
  • Product and service knowledge
  • Sales strategy development
  • Complex Problem-solving
  • Sales development
  • Strategy development
  • Time management
  • Field sales

Timeline

Server/ Bartender

Briglias Tavern
07.2023 - Current

Sales Representative

Johnson O’Hare
06.2020 - Current

Instructional Aide

Herma Simmons Elementary School
09.2017 - 06.2020

Cafeteria Aide

Herma Simmons Elementary School
02.2016 - 09.2017

High School Diploma -

Haddon TWP

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