Erica Moran

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• Managing a 6 operatory with 3 dentists, 5 dental assistants and 1 hygienist office.
• I strive to provide exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Overseeing that our billing, and collections get done on a timely manner so no denials can stop payment from coming in.
• Organized daily huddles with dental team members to review schedules, discuss potential challenges, and prepare for success throughout the day.

• Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
• Presented financial arrangements clearly to patients, enabling informed decisions about payment options and timelines.
• Explained treatment choices to patients and helped determine best options.

• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Maintained a clean and sterile work environment to prevent cross-contamination and infection.
• Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
• Prepared and sterilized instruments and materials for use by dentist.
• Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
• Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.