Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erica Nieto

El Paso,TX

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

8
8
years of professional experience

Work History

Office Manager

Empire Signs & Graphics
08.2021 - 05.2024
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Coordinated special projects and managed schedules.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.

Package Handler

FedEx:Ground
06.2022 - 10.2023
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Quality Control Technician

Allegiance Staffing Agency
01.2021 - 07.2021
  • Maintained quality documentation and records for conformance with relevant standards.
  • Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Evaluated samples against standards by completing measurements, visual inspections, and other established tests.

Invoice Processor

Lions Transport Corp.
02.2019 - 04.2020
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Tracked invoice metrics such as volume, cycle-time, accuracy rate using spreadsheets or custom software applications; used findings in regular reporting updates to management about the effectiveness of invoice processing strategies.
  • Reduced invoice discrepancies by meticulously verifying information and promptly addressing errors.
  • Contributed to improved cash flow management by monitoring accounts payable aging reports and reconciling account balances regularly.

Specimen Collector

TrueFit Medical Labs
10.2016 - 02.2018
  • Contributed to overall infection control efforts within the facility through strict adherence to sanitation protocols during specimen handling and disposal processes.
  • Safeguarded patient privacy and confidentiality by following HIPAA regulations throughout all aspects of the specimen collection process.
  • Assisted in the development of patient education materials, resulting in increased understanding and compliance with required testing protocols.
  • Continually expanded knowledge base in regard to evolving industry trends as well as updates regarding specific medical conditions that could impact test results.

Education

Universidad Autonoma De Ciudad Juarez
Cd. Juarez, Chihuahua

High School Diploma -

Centro De Estudios Pre Universitarios
Cd. Juarez, Chihuahua
06.1999

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Excellent multi-tasking ability
  • Customer Relations
  • Administrative Support
  • Billing
  • Employee Supervision
  • Clerical Support
  • Document Management
  • Mail handling
  • Inventory Control
  • Problem Resolution

Timeline

Package Handler

FedEx:Ground
06.2022 - 10.2023

Office Manager

Empire Signs & Graphics
08.2021 - 05.2024

Quality Control Technician

Allegiance Staffing Agency
01.2021 - 07.2021

Invoice Processor

Lions Transport Corp.
02.2019 - 04.2020

Specimen Collector

TrueFit Medical Labs
10.2016 - 02.2018

Universidad Autonoma De Ciudad Juarez

High School Diploma -

Centro De Estudios Pre Universitarios

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Erica Nieto