Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Erica Nijakowski

Shorewood,IL

Summary

Accomplished Listing Manager and Real Estate Agent at Crosstown Realtors. In the last year closed over $16 Million in Sales and 64 properties, leveraging strong negotiation skills and team leadership to enhance listings management and sales outcomes. Spearheaded office practice improvements, boosting team productivity by over 20%. Expert in coordinating effective marketing strategies and providing exceptional customer service, demonstrating both organizational abilities and decision-making competence.

Overview

15
15
years of professional experience

Work History

Listing Manager

Crosstown Realtors
09.2023 - Current
  • Oversaw listings to completion for the company.
  • Conducted thorough research on comparable properties to support pricing recommendations and negotiations.
  • Marketed properties through coordinating open houses, social media etc.
  • Partnered with agents to reach out to the community to achieve more listings.
  • Completed every part of the listing process until each property was under contract
  • Spearheaded initiatives to improve office practices related to listings management, increasing overall team productivity.
  • Educated both clients and agents on real estate market conditions and trends while guiding them through the listing process from start to finish.
  • Offered superior customer service to both agents and clients.

Real Estate Agent

Crosstown Realtors
01.2022 - Current
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.

Musician

Self
01.2018 - Current
  • Performed in cities all over the country
  • Collaborated with fellow musicians for seamless performances and increased audience engagement.
  • Worked with other musicians in studios.
  • Promoted for self and bands.
  • Handled sound equipment and sound during performance.
  • Taught music to others.
  • Built a large following.


Student Accounts Manager

Liberty University Online
01.2009 - 01.2013
  • Assisted students and other departments with understanding students overall accounts and charges.
  • Problem solved with students to help them achieve financing and pay back debt owed.
  • Made collection calls.
  • Initiated process improvements that led to more streamlined workflows within the student accounts department, resulting in increased overall team productivity.
  • Enhanced customer satisfaction by addressing and resolving student account issues in a timely manner.
  • Coordinated with various departments to streamline communications regarding student finances, improving interdepartmental cooperation.
  • Collaborated with fellow account managers to develop strategies for better student support.

Education

Real Estate

Skills

  • Strong Negotiation Skills
  • Team Leadership Qualities
  • Organizational abilities
  • Decision-Making Competence
  • Strong Communication and Networking Skills

Accomplishments

  • Collaborated with team of 24 in the successful building of and marketing for the team and each individual agent.
  • Streamlined the Listing process to help the company double the success of the previous year.
  • Achieved Top Agent Ranking on Zillow.


Timeline

Listing Manager

Crosstown Realtors
09.2023 - Current

Real Estate Agent

Crosstown Realtors
01.2022 - Current

Musician

Self
01.2018 - Current

Student Accounts Manager

Liberty University Online
01.2009 - 01.2013

Real Estate

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Erica Nijakowski