Erica Patillo
Americus ,GA
Summary
Trustworthy and dedicated worker with 5+ years of experience serving customers. Cheerful when assisting customers with requests and meeting special needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Security Finance, Financial Services
Cordele, GA
03.2024 - Current
- Developed strong relationships with clients, resulting in increased repeat business and referrals.
- Identified opportunities for cross-selling additional financial products, boosting overall revenue generation capabilities.
- Obtained and compiled copies of applicant credit histories, corporate financial statements and other financial information.
- Collaborated with underwriters to expedite loan approvals and secure better terms for clients.
- Facilitated communication between all parties involved in the transaction for smoother closings and timely fund disbursements.
Teller/ Member Service
Georgias Own Credit Union
Americus, GA
01.2023 - 04.2024
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Established strong relationships with members through personalized attention and proactive communication.
- Opened customer accounts and provided deposit and withdrawal receipts.
- Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
Cashier
Walmart
Americus, GA
09.2018 - 08.2021
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
Education
Bachelor Of Business Administration -
Western Governors University
Salt Lake City, UTAmericus Sumter High School
Americus, GA05.2018
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Staff training and development
Timeline
Assistant Manager
Security Finance, Financial Services
03.2024 - Current
Teller/ Member Service
Georgias Own Credit Union
01.2023 - 04.2024
Cashier
Walmart
09.2018 - 08.2021
Bachelor Of Business Administration -
Western Governors University
Americus Sumter High School