Erica Payne
Gunnison,UT
Summary
Dedicated Sandwich Artist with a proven track record in customer service and food preparation. Excels in maintaining high standards of cleanliness and organization while delivering exceptional dining experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sandwich Artist
SUBWAY®Restaurants
Gunnison, UT
02.2024 - 02.2025
- Crafted customized sandwiches according to customer preferences and dietary restrictions.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Operated point-of-sale system efficiently, processing transactions and managing cash flow.
- Assisted in inventory management by tracking stock levels and notifying management of shortages.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to streamline sandwich preparation processes for improved efficiency.
- Adapted quickly to changing menu items and promotions, ensuring accurate representation of offerings.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
Cashier
TA Truck Stop
Salina, UT
05.2022 - 09.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer through regular audits and reconciliations.
- Enhanced customer satisfaction by providing prompt and courteous service.
- Assisted in training new cashiers on operational procedures and best practices.
- Handled customer inquiries and resolved issues with professionalism and care.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Cook
Lotsa Motsa
Salina, UT
01.2022 - 06.2023
- Prepared diverse menu items using fresh ingredients to maintain quality and taste standards.
- Managed kitchen inventory, ensuring supplies met demand while minimizing waste.
- Trained new staff on food safety protocols and efficient cooking techniques.
- Implemented time-saving techniques during meal preparation to enhance workflow efficiency.
Dinner Cook
Moms Cafe
Salina, UT
01.2018 - 07.2021
- Prepared and cooked diverse menu items following established recipes and procedures.
- Ensured food quality and presentation met cafe standards during peak service hours.
- Collaborated with kitchen staff to streamline food preparation processes and reduce wait times.
- Trained new cooks on kitchen equipment, safety protocols, and menu item specifications.
- Monitored inventory levels, minimized waste, and assisted in ordering supplies as needed.
- Managed kitchen cleanliness by adhering to health regulations and maintaining sanitary conditions.
- Developed weekly specials that enhanced customer satisfaction and drove repeat business.
- Implemented feedback from customers to refine recipes and improve overall dining experience.
Education
High School Diploma -
Ogden High School
OgdenSkills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Time management
Certification
- food handler Training - 6 years
Timeline
Sandwich Artist
SUBWAY®Restaurants
02.2024 - 02.2025
Cashier
TA Truck Stop
05.2022 - 09.2023
Cook
Lotsa Motsa
01.2022 - 06.2023
Dinner Cook
Moms Cafe
01.2018 - 07.2021
High School Diploma -
Ogden High School