Summary
Overview
Work History
Education
Skills
Accomplishments
Employee of the Month 4 times
Timeline
Generic

Derrick Harris

Lumberton,NC

Summary

Experienced with customer engagement, product knowledge, and inventory management. Utilizes effective communication to drive sales and enhance customer experiences. Track record of maintaining organized and visually appealing sales floors.

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Energetic and personable with natural ability to connect with customers and enhance their shopping experience. Possesses solid understanding of product placement and inventory management, coupled with strong communication and organizational skills. Aiming to drive customer satisfaction and contribute to sales growth through efficient and friendly service.

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.

Knowledgeable [Desired Position] with solid background in retail sales and customer assistance. Proven ability to manage high-volume sales floors and ensure customer satisfaction. Demonstrated effective communication skills and teamwork in dynamic environment.

Overview

13
13
years of professional experience

Work History

Sales Floor Associate

Walmart
08.2019 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
  • Communication with customers professionally and proactively to provide product information and advice.
  • Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
  • Built productive relationships with customers to establish trust, rapport and increase satisfaction.

Barista

Starbucks
11.2016 - 07.2019
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Controlled line and crowd with quick, efficient service.

Trainer

Cookout Restaurant
04.2012 - 01.2018
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.

Education

High School Diploma -

Edgewater High School
Orlando, FL
06-2011

Skills

  • Goal oriented
  • Customer service
  • Store maintenance
  • Cash handling
  • Shrinkage control
  • Friendly and helpful

Accomplishments

  • Supervised team of 5 staff members.
  • Collaborated with team of 5 in the development of resetting store mods and making sure trucks were properly unloaded .
  • Received employee of the month 4 times

Employee of the Month 4 times

Excelled at the task that is given to me daily, with the ability to take initiative no matter the task or project.

Timeline

Sales Floor Associate

Walmart
08.2019 - Current

Barista

Starbucks
11.2016 - 07.2019

Trainer

Cookout Restaurant
04.2012 - 01.2018

High School Diploma -

Edgewater High School
Derrick Harris