Professional
Open To Work
Erica Reyes
Summit Community Care
Hot Springs,AR
Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Desired Job Title
Care Coordinator IIEnrollment SpecialistHealth Claims SpecialistLife CoachOffice Associate
Work Type
Full TimeConsulting
Location Preference
RemoteHybrid
Location:
Hot Springs, AR
Open to relocation:
No
Important To Me
Work-life balanceFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leave401k match
15
Years of experience
Professional with strong background in care coordination. Skilled in healthcare planning via comprehensive care plans and adaptability to changing needs. Reliable and focused on delivering high-quality care outcomes with strong analytical communication. Proven ability to quickly adapt to new environments and eager to contribute to team success and further develop professional skills.
Work History
Care Coordinator II
8 Years 1 Month- Coordinated patient care plans to ensure seamless service delivery across multidisciplinary teams.
- Streamlined interactions between patients, families, and healthcare providers, fostering improved continuity of care.
- Maintained comprehensive and current patient records to uphold confidentiality and regulatory standards.
- Delivered comprehensive guidance on self-care techniques to empower patients in health condition management.
- Conducted regular assessments of patient progress to refine care plans and enhance treatment effectiveness.
Behavioral Health Paraprofessional
6 Years 6 Months- Provided direct support to individuals with mental health challenges through individualized care plans.
- Monitored client progress and documented behavioral changes for review by licensed professionals.
- Implemented crisis intervention techniques, ensuring safety and stability in high-stress situations.
- Collaborated with multidisciplinary teams to enhance treatment strategies and improve patient outcomes.
Enrollment Specialist
7 Years- Communicated effectively via telephone, email, and in person with prospective customers.
- Conducted comprehensive applicant interviews to determine eligibility and fit for specific programs.
- Provided ongoing support to enrolled students, fostering strong relationships and high satisfaction levels.
- Participated in professional development opportunities, continuously refining skills and staying current on emerging trends within higher education administration spaces.
Education
Associate of Science - Social Work
Cultural Diversity
Introduction to Social Work
Sociology & Psychology
Professional Life Coach - Life Coach
- Professional Development: Guide and empower clients toward transformative personal growth.
- Assist clients in discovering their life purpose, find lasting happiness, overcome obstacles, and achieve meaningful goals.
- Will be certified across four key area: Professional Life, Life Purpose, Happiness and Goal Success
Skills
Effective problem resolution
Patient education
Organizational skills
Supportive communication
Verbal and written communication
Documentation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Knowledgeable in Healthy Innovations and Carelon platforms.
- Documented and resolved high-risk member healthcare needs which led to a reduction in visits to emergency room setting and lowered healthcare costs.
- Achieved improved communication between care coordination team and Department of Child and Family Services at the county level to resolve barriers and effectively assist clients in the foster care system.
Timeline
Care Coordinator II
Summit Community Care
06.2018 - 07.2026Read More
Behavioral Health Paraprofessional
Ouachita Behavioral Health And Wellness
12.2011 - 06.2018Read More
Enrollment Specialist
Hot Springs Beauty College
08.2004 - 08.2011Read More
Transformation Academy
Professional Life Coach from Life Coach
Read More
National Park College
Associate of Science from Social Work
Read More