Erica Reynard
Select Speciality Hospital
West Chester,OH
1
Certification
21
years of professional experience
Pursued position in operational improvement to enhance efficiency through clinical and leadership experience.
Work History
Director of Quality Management
1 Year 3 Months- Led quality improvement initiatives to enhance patient care protocols and outcomes.
- Developed and implemented comprehensive quality management systems across multiple departments.
- Planned and executed regular audits to ensure adherence to healthcare regulations and organizational standards.
- Led training sessions covering quality assurance practices and performance metrics to strengthen staff understanding.
- Developed surveying process optimization solutions, streamlining workflows to reduce project timelines.
Telemetry Clinical Manager
1 Year 11 Months- Led interdisciplinary teams to enhance patient care quality and operational efficiency.
- Mentored nursing staff, fostering professional development and promoting best practices in patient management.
- Streamlined workflow processes to optimize resource allocation and reduce operational delays.
- Collaborated with senior leadership to align nursing strategies with organizational goals for enhanced service delivery.
- Directed day-to-day nursing and operational functions for 30-bed nursing unit ensuring exceptional delivery of care when developing well-rounded nursing teams.
Risk/Quality Specialist
2 Years- Assisted in minimizing risks by initiating root cause analysis and developing action plans. Coordinated with legal advisors to reduce potential liabilities and worked alongside frontline staff to uncover obstacles in patient care. Guided the establishment of strategies to address risks through comprehensive RCA processes and detailed action planning. Partnered with legal experts to proactively manage risk and engaged with frontline teams to remove care delivery barriers. Achieved effective risk reduction by spearheading RCA processes and crafting strategic action plans. Collaborated with legal teams to avert potential risks and partnered with frontline staff to enhance care efficiency.
- Facilitated quality audits in emergency room settings to ensure adherence to EMTALA regulations, evaluate psychiatric holds, and optimize ICU admission criteria and patient flow.
- Analyzed departmental performance metrics, identifying areas for enhancement and executing corrective actions.
- Collaborated with other hospital leaders to develop strategies aimed at reducing overcrowding in the emergency department without compromising quality of care provided.
- Ensured compliance with regulatory requirements through diligent monitoring of policies, procedures, and documentation practices.
COVID ICU Manager
2 Years- Managed and coordinated with front-line staff within the system to accommodate ICU covid surges. Operated and collaborated with leadership from the Ohio National Guard to set up a fully functional COVID ICU.
RN / Patient Care Supervisor/ ICU Manager
11 Years- Assisted in coordinating nurse staffing and on-the-job training for newly hired nursing staff. Scheduled payroll and managed attendance records for the nursing team. Facilitated new employee orientation and performance evaluations for nursing staff.
- Engaged with ICU nursing staff to co-create an academic residency framework tailored for the newly designed ICU department.
RN/Charge Nurse - Intensive Care/Open Heart Recovery/ Coronary Care/ Orthopedic and Neurological Med Surg
4 Years- Charge nurse for 4 years in direct patient care responsibilities, coordinate nurse staffing and on-the-job training, precept newly hired nursing staff and nursing students. Code team, Trauma and Rapid Response responsibilities.
RN/ Operating Room/Endoscopy/Sterile Processing
1 Year- Direct patient care. Operating as scrub/circulating nurse.
Education
MSN Program - Leadership and Management
BSN
ADN
Skills
Led critical care initiatives for over 20 years to improve patient outcomes.
Managed nursing staff in high-pressure environments
fostering a culture of excellence.
Certification
- CCRN
- ACLS/BLS
Timeline
Director of Quality Management
Select Speciality Hospital
07.2025 - CurrentRead More
Telemetry Clinical Manager
Bethesda North Hospital
08.2023 - 07.2025Read More
Risk/Quality Specialist
The Promedica Toledo Hospital
01.2021 - 01.2023Read More
COVID ICU Manager
The Promedica Toledo Hospital
01.2020 - 01.2022Read More
RN / Patient Care Supervisor/ ICU Manager
The Promedica Toledo Hospital
01.2011 - 01.2022Read More
RN/Charge Nurse - Intensive Care/Open Heart Recovery/ Coronary Care/ Orthopedic and Neurological Med Surg
Blanchard Valley Hospital
01.2007 - 01.2011Read More
RN/ Operating Room/Endoscopy/Sterile Processing
Fostoria Community Hospital
01.2006 - 01.2007Read More
Rhodes State College
ADN
Read More
Ohio Northern University
BSN
Read More
Walden University
MSN Program from Leadership and Management
Read More