Erica Sanders
Morley,MI
Summary
Adaptable and collaborative professional with a passion for working with children and families. Strong work ethic, organizational abilities, and exceptional interpersonal skills.
Overview
18
18
years of professional experience
Work History
Auditor, Mystery Shopper, Merchandiser
Independent Contractor
, MI
10.2021 - Current
- Discreetly visited restaurants, banks, retail stores, gas stations, and other places of business to provide insights and data.
- Studied client guidelines and conducted necessary research to collect accurate project information.
- Executed provided sketches and planograms to achieve consistent organization of shelves, racks, and signs across diverse locations.
Editor/Validator - Remote
Coyle Hospitality Group
06.2022 - 12.2023
- Ensured the accuracy and clarity of various reports through editing, fact-checking, and proofreading.
- Successfully collaborated within a group setting to achieve set targets.
- Achieved results while operating from a fully virtual work environment.
Server, Bartender
Donkey Taqueria
Grand Rapids, MI
11.2013 - 07.2019
- Provided food and beverage service in a trendy high-volume restaurant.
- Ensured accurate drink preparation and provided food recommendations.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
MFT Trainee
Native American Health Center, JFKU Counseling
Oakland, San Francisco, CA
01.2012 - 09.2013
- Screened clients for services and provided referrals.
- Formulated and implemented individualized family treatment plans designed to strengthen families and support personal growth.
- Identified treatment goals related to individual client needs and monitored, evaluated, and recorded client progress toward treatment goals.
- Actively participated as a team member by organizing, consulting, and collaborating with other staff members.
General Manager
Cafe Gratitude
San Francisco, Oakland, Cupertino, CA
09.2006 - 06.2010
- Led and supervised teams of associates and managers to consistently provide exceptional client experiences.
- Enhanced operational performance by developing effective business strategies, systems, and procedures.
- Developed employee handbook, detailed job descriptions, and workflow plans to formalize operational systems and procedures.
Education
Master of Arts - Holistic Counseling Psychology
John F Kennedy University
Pleasant Hill, CA09.2013
Bachelor of Arts - Anthropology
Tufts University
Medford, MA05.2002
Skills
- Child development knowledge
- Professional experience with children of diverse cultural and ethnic backgrounds
- Cheerful and energetic
- Reliable and punctual
- Capable of physically demanding work
- Familiar with the principles of Waldorf education
Timeline
Editor/Validator - Remote
Coyle Hospitality Group
06.2022 - 12.2023
Auditor, Mystery Shopper, Merchandiser
Independent Contractor
10.2021 - Current
Server, Bartender
Donkey Taqueria
11.2013 - 07.2019
MFT Trainee
Native American Health Center, JFKU Counseling
01.2012 - 09.2013
General Manager
Cafe Gratitude
09.2006 - 06.2010
Master of Arts - Holistic Counseling Psychology
John F Kennedy University
Bachelor of Arts - Anthropology
Tufts University
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