Erica Sharp
Eugene
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every client a positive and memorable experience. Strong interpersonal skills, with a talent for effectively addressing concerns. Committed to improving client satisfaction and driving positive outcomes.
Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn, and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives, and a strong work ethic to any team. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Contact and Rural Liason
AmeriCorps VISTA
Eugene
08.2023 - Current
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Organized and facilitated meetings, workshops, conferences and other events to ensure successful outcomes.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Set specific goals for projects to measure progress and evaluate end results.
- Organized client meetings to provide project updates.
- Coordinated communications between teams to ensure accurate information was shared in a timely manner.
Education
Associate of Science - Psychology
Portland Community College
Portland, OR03-2035
Skills
- Project management
- Behavioral assessment
- Client communication
- Team collaboration
- Conflict resolution
- Critical thinking
- Communication
- Organizational skills
- Team management
Certification
- peer support specialist
Timeline
Contact and Rural Liason
AmeriCorps VISTA
08.2023 - Current
Associate of Science - Psychology
Portland Community College
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