Dedicated professional with a proactive approach and quick learning ability. Strong work ethic complemented by effective communication skills. Committed to contributing to team success and supporting organizational objectives.
Overview
31
31
years of professional experience
Work History
Job Coach
Network1 Inc
Lawndale, California
09.2023 - Current
Assessed client skills and aligned them with suitable job openings, improving client confidence and readiness for employment.
Guided clients in identifying career goals and matched them with appropriate job opportunities to enhance job placement success.
Provided ongoing support to clients throughout job search processes, ensuring they remained motivated and focused on achieving their employment goals.
Temp Remote Case Manager
Housing is Key - CA Rent Relief
Los Angeles, USA
10.2021 - 03.2022
Delivered comprehensive case management services, encompassing intake, assessment, crisis intervention, advocacy, referral, and monitoring of families to ensure effective support.
Guided clients in navigating community resources to address their needs and enhance their access to support services.
Coordinated client intake and eligibility assessments for rental assistance programs.
Developed individualized case plans to address client housing needs and resources.
Facilitated communication between clients and service providers for effective support.
Early Education Center Aide
LASUD Early Education Center
Los Angeles, USA
07.2007 - 06.2010
Organized classroom materials and resources to enhance student learning experience.
Provided personalized attention and guidance to support individual student development.
Assisted teachers in implementing lesson plans and classroom activities.
Supervised children during playtime and group activities.
Prepared educational materials and organized classroom supplies.
Customer Service Representative
Bank of the West
Gardena, USA
02.1995 - 11.2007
Educated clients on banking products and services, improving overall customer satisfaction.
Resolved customer complaints promptly, ensuring a positive customer experience.
Assisted customers with account inquiries and transaction requests.
Resolved customer complaints and provided effective solutions.
Educated clients on banking products and services offered.