Summary
Overview
Work History
Education
Skills
Timeline
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Erica Shopland

Citrus Springs,FL

Summary

Dynamic Direct Care Supervisor with a proven track record at Always There Assisted Living, excelling in behavior management and interdisciplinary collaboration. Expert in regulatory compliance and medication administration, I have enhanced staff performance and ensured high-quality resident care through effective training and safety inspections. Committed to fostering a supportive environment for both residents and staff.

Overview

19
19
years of professional experience

Work History

Direct Care Supervisor

Always There Assisted Living and Memory Care
Citrus Springs, Florida
12.2022 - Current
  • Coordinated interdisciplinary team meetings to discuss resident progress.
  • Implemented behavior management techniques as needed for residents.
  • Conducted regular safety inspections of the facility.
  • Monitored staff's performance to ensure that quality standards were met.
  • Conducted regular safety inspections of the facility.
  • Worked closely with other departments within the facility to coordinate services.
  • Worked closely with ARNP Shannon Kratzburg
  • Focused on daily notes, medicine lists, changes, logs, care, assessments, reassessments, scheduling, overseeing staff, hiring and discharging
  • certifications of staff, background checks, references, daily activities
  • Educated and trained new staff on care, paperwork, and ACHA policy.
  • direct assistant to the Executive Director
  • Communicated directly with family members to ensure quality
  • Followed residents to and from hospital and rehab stays

Med Tech/CNA

The Reserve at Citrus
Lecanto, FL
01.2022 - 11.2022
  • Implemented safety measures within the clinical environment per OSHA standards.
  • Participated in continuing education courses related to medical technology advances.
  • Developed new methods for collecting data or improving existing processes within the lab facility.

Med Tech

Bethyl Assisted Living
Williston, ND
01.2013 - 01.2018

CNA/Assistant Direct Memory Care Director providing care to patients.

  • Assisting with daily activities
  • Working under the supervision of licensed nursing staff
  • Acting as a liaison between patients and medical staff
  • Ensuring consistent, high-quality care
  • Transporting and bathing patients
  • Logging information and stocking medical supplies
  • Assisting with medical procedures and dressing wounds
  • Answering patient calls.

MED TECH

Barrington Place
Lecanto, Florida
01.2006 - 01.2013

The Med Tech is responsible for passing meds, resident services, and other duties as assigned. Duties can include personal services, housekeeping, laundry, social-recreational activities, delegated tasks, medication assistance, meal services, and others as needed, or Resident care and service delivery. Trains other staff as assigned. Provides healthcare-related oversight when the Wellness Coordinator is absent. Promotes the Company's mission statement.

Education

High School Diploma -

Lecanto High School
Lecanto, FL
06-2006

Skills

  • Behavior management
  • Interdisciplinary collaboration
  • Safety inspections
  • Staff performance monitoring
  • Regulatory compliance
  • Medication administration

Timeline

Direct Care Supervisor

Always There Assisted Living and Memory Care
12.2022 - Current

Med Tech/CNA

The Reserve at Citrus
01.2022 - 11.2022

Med Tech

Bethyl Assisted Living
01.2013 - 01.2018

MED TECH

Barrington Place
01.2006 - 01.2013

High School Diploma -

Lecanto High School
Erica Shopland