Open To Work
ERICA SPAIN
Wendys
Myrtle Beach,SC
Work Preference
Job Search Status:
Open to work
Desired start date:
Open to discussion
Desired Job Title
Assistant ManagerAssistant Manager
Location Preference
On-Site
Location:
Myrtle Beach, SC
Open to relocation:
No
Important To Me
Work-life balanceCareer advancementFlexible work hoursHealthcare benefitsPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing
1
Certification
4
Years of experience
Results-driven assistant manager with expertise in customer service, team leadership, and operational oversight. Proven ability to enhance customer satisfaction and develop strong staff relationships, ensuring efficient store operations.
Work History
Assistant Manager
3 Years 11 Months- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Assisted in training and onboarding new employees to enhance team performance.
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
Assistant Manager
3 Years 2 Months- Assisted in training new staff on operational procedures and customer service standards.
- Managed inventory levels, ensuring efficient stock replenishment and organization.
- Developed and maintained positive relationships with customers to enhance their experience.
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Coordinated team schedules to optimize staffing during peak hours for improved service delivery.
- Led team meetings to align goals, share updates, and foster a collaborative work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
- Medical
Skills
Customer service
Money handling
Team leadership
Decision-making
Time management
Customer relations
Problem-solving
Staff training and development
Staff supervision
Task delegation
Employee scheduling
Operations management
Policy enforcement
Certification
ServSafe
Timeline
Assistant Manager
Wendys
07.2022 - 06.2026Read More
Assistant Manager
Circle K
04.2022 - 06.2025Read More
Horry Georgetown
from Medical
Read More