Erica Steele
Buffalo
Summary
Healthcare professional with proven track record in managing front-desk operations, patient scheduling, and medical records. Known for collaborative approach and achieving efficient office workflows, adapting to changing needs with ease. Skilled in patient communication, appointment coordination, and administrative support.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Receptionist
OCLI Vision
02.2024 - Current
- Answering and making phone calls, schedule appointments for patients as well as providing patients' professional care
Medical Logistics Sergeant
Army National Guard
08.2019 - Current
- Ordering, shipping, doing inventory as well as communicating with others to make sure everything is being done correctly
- Leadership qualities, that enhance both myself and everyone around me
- My goals are to promote a growing, creative, and a team work atmosphere
- Spearheaded cross-functional team collaboration, resulting in improved communication and streamlined problemsolving.
- Conducted regular audits of equipment and supplies to maintain accurate records and prevent loss or theft.
Assistant Recruiter
Army National Guard
10.2021 - 10.2023
- Learned how to lead, communicate well, set up events, and even engage with the community
- Created a positive atmosphere by knowing what the people want, and actively listening to the applicants
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Never gave up on meeting the needs of the applicants, with bettering their life
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
Education
Some college - Business
Buffalo State SUNY
05.2023
High School Diploma -
Emerson School Of Hospitality
Buffalo, NY06.2020
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Patient registration
- Microsoft office
- HIPAA compliance
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 6 staff members.
Certification
- Driver's License
- Certified Medical Assistant
Timeline
Medical Receptionist
OCLI Vision
02.2024 - Current
Assistant Recruiter
Army National Guard
10.2021 - 10.2023
Medical Logistics Sergeant
Army National Guard
08.2019 - Current
Some college - Business
Buffalo State SUNY
High School Diploma -
Emerson School Of Hospitality
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