Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erica St. Onge

Limington

Summary

Dedicated and reliable professional with a goal to foster a positive and collaborative working environment. Brings a fast-functioning and enthusiastic work ethic that consistently delivers results. Thrives in both team and independent settings. Known for trustworthiness and reliability, with commendations from current and past employers for dedication and integrity.

Overview

21
21
years of professional experience

Work History

Self Employed

Erica St. Onge - Owner
06.2023 - Current

Performs cleaning tasks for residential and commercial properties.

Senior Loan by Phone Member Service Representative

Town and Country Federal Credit Union
01.2016 - 03.2023
  • Directed operations of a five-member lending team.
  • Managed extensive daily communication through phone and email to address loan-related inquiries.
  • Managed resolution of customer concerns and complaints.
  • Exercised underwriting authority to assess and approve risk coverage.
  • Managed communication channels between Town & Country FCU and Lending Solutions.
  • Enhanced sales volume significantly in this role.
  • Executed sales strategies for consumer loans, real estate loans, insurance products, and investments.
  • Manager: Heather Savage

Branch Manager

Town and Country Federal Credit Union
01.2013 - 01.2016
  • Supervised branch operations and maintained loan authority.

Assistant Branch Manager

Town and Country Federal Credit Union
01.2012 - 01.2013
  • Managed credit union branch operations with extensive cash handling and federal reserve coordination responsibilities.

Member Service Representative

Town and Country Federal Credit Union
01.2011 - 01.2012
  • Served members in a fast-paced environment.

Waitress/Bartender

Old Orchard Beach Pier
01.2008 - 01.2011
  • Delivered job responsibilities promptly in time-limited roles over spring and summer seasons.
  • Manager: Rich Redmond

Nanny

Christina Stone
01.2008 - 01.2010
  • Supervised daily routines and activities of two children.
  • Requested by English teacher to nanny and care for her two children.
  • Cared for children of educators Christina and Bill Stone.
  • Contact Information: 207-274-1222

After Care Director

Old Orchard Beach Recreation Department
01.2004 - 01.2008
  • Managed aftercare department at elementary school.
  • Performed job responsibilities during and after high school.
  • Manager: Nicole Duplisea (Recreational Department Director)
  • Contact Information: 207-423-4704

Education

High School Diploma -

Gorham High School
Gorham
01.2008

Skills

  • Excel
  • Keyboard skills
  • Customer service skills
  • Sales skills
  • Multi-tasking
  • Lending
  • Management

Timeline

Self Employed

Erica St. Onge - Owner
06.2023 - Current

Senior Loan by Phone Member Service Representative

Town and Country Federal Credit Union
01.2016 - 03.2023

Branch Manager

Town and Country Federal Credit Union
01.2013 - 01.2016

Assistant Branch Manager

Town and Country Federal Credit Union
01.2012 - 01.2013

Member Service Representative

Town and Country Federal Credit Union
01.2011 - 01.2012

Waitress/Bartender

Old Orchard Beach Pier
01.2008 - 01.2011

Nanny

Christina Stone
01.2008 - 01.2010

After Care Director

Old Orchard Beach Recreation Department
01.2004 - 01.2008

High School Diploma -

Gorham High School
Erica St. Onge