Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tyson Norwood

Brooklyn,NY

Overview

12
12
years of professional experience
1
1
Certification

Work History

Self Employed

Various side jobs
Brooklyn, New York
09.2023 - 09.2024
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Package Handler

Fed Ex Ground
New York, NY
09.2020 - 09.2021
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Inspected packages for damages or defects and recorded any issues found.
  • Organized packages according to type, size, destination, and other specifications.

Driver

TDY Moving
Brooklyn
03.2019 - 09.2019
  • Driving state to state and assisting in moving furniture for customers.
  • Delivered packages to customers in a timely and efficient manner.

Customer Service Representative

GC Services
Long Island City
11.2017 - 01.2019
  • Call center agent
  • Taking 90-120 calls a day
  • Working with word document and other programs.

Customer Service Representative

Amazon
New York
05.2015 - 10.2017
  • Assisting customers over the phone with orders and payment issues.

Warehouse Associate

BMW Manufacturing Co., LLC
Greenville, SC
09.2012 - 05.2015
  • Working with laser machine, line work, loading car parts to machine, forklift, etc.

Custodial maintenance

Bmc co
Brooklyn
01.2011

Education

High School Diploma -

Thomas Jefferson High
Brooklyn, NY
05-2009

Skills

  • Microsoft Word
  • JavaScript
  • Communications
  • Excel
  • Microsoft Office
  • Forklift Operator
  • Call Center
  • Customer Service

Certification

OSHA Construction Safety and Health (01/01/17 - Present)

Timeline

Self Employed

Various side jobs
09.2023 - 09.2024

Package Handler

Fed Ex Ground
09.2020 - 09.2021

Driver

TDY Moving
03.2019 - 09.2019

Customer Service Representative

GC Services
11.2017 - 01.2019

Customer Service Representative

Amazon
05.2015 - 10.2017

Warehouse Associate

BMW Manufacturing Co., LLC
09.2012 - 05.2015

Custodial maintenance

Bmc co
01.2011
OSHA Construction Safety and Health (01/01/17 - Present)

High School Diploma -

Thomas Jefferson High

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Tyson Norwood