Erica Thomas
Denmark,SC
Summary
To obtain a management position with a logistics company where I can ensure that products, inventory, parts, or people move from one place to another efficiently and cost effective while also planning, controlling and implementing the storage and flow of products, materials, information and services.
Overview
30
30
years of professional experience
Work History
Operations Manager
AFCLS
College Park
06.2003 - 10.2023
- Analyze expenditures and other financial information to develop plans, policies and budgets to increase profits and improve services
- Plan organize and manage work of subordinates to ensure tasks are accomplished in a manner consistent with organizational goals
- Collaborate with other managers and staff to formulate and implement company policies and procedures
- Direct activities related to dispatching, routing and tracking transportation vehicles (i.e
- Truck, aircraft and railroad cars)
- Conduct employee training sessions on subjects such as hazardous materials handling, employee orientation quality improvement and computer usage.
Customer Service Representative
EAGLE USA
Atlanta
10.1999 - 07.2003
- Provide quotes to customers
- Dispatch shipments for customers
- Track shipments throughout transport and provide updates to customers
- Input data into system.
Customer Service Representative
SURFAIR
Atlanta
03.1994 - 09.1999
- Maintain logs of activities
- Locate and correct data errors
- Stored completed documents in appropriate locations/files
- Compare data with source documents/re-enter data in verification format to detect errors.
Education
High School Diploma -
Harris County High School
01.1992
Skills
- TSA Certified
- HazMat Certified
- Performance monitoring
- Document Control
- Logistics Oversight
- Marketing
- Workflow Optimization
- P&L Management
- Budgeting and forecasting
- Market Growth
- Sales Presentations
- Negotiation
- Invoice Processing
- Team Leadership
- Risk Management
- Problem-Solving
- Goal attainment
Timeline
Operations Manager
AFCLS
06.2003 - 10.2023
Customer Service Representative
EAGLE USA
10.1999 - 07.2003
Customer Service Representative
SURFAIR
03.1994 - 09.1999
High School Diploma -
Harris County High School
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Work Preference
Work Type
Full TimePart TimeContract WorkLocation Preference
On-SiteRemoteHybridImportant To Me
Company CultureTeam Building / Company RetreatsWork from home optionFlexible work hoursSimilar Profiles
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