Summary
Overview
Work History
Education
Skills
Timeline
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ERICA VALE

Geneva,Illinois

Summary

Detail-oriented Human Resources Coordinator with more than a year of related experience. Offering proficiency in onboarding and offboarding, payroll administration and benefit administration. Willing to take on any task to support team and help business succeed. Possessing excellent communication and good judgement.

Overview

24
24
years of professional experience

Work History

Human Resources Coordinator

Anderson Humane
St Charles, IL
08.2021 - Current
  • Handled all internal and external HR related requests and inquiries
  • Acted as point of contact for over 100 employees, resolving issues and complaints effectively
  • Assisted with new employee orientation and proactively looked for ways to enhance onboarding experience
  • Leveraged knowledge of departmental procedures and familiarity with HR operations and programs to answer routine questions and inquires
  • Maintained employee files to adhere to record retention regulations and company policies
  • Aided employees with HR, benefit, and payroll-related queries liaising with various internal and external resources as needed
  • Captured key feedback from employees during exit interviews
  • Completed payroll and tracked PTO for over 100 employees

Adoption and Resource Consultant

Anderson Humane
South Elgin, IL
01.2021 - Current
  • Provided excellent and knowledgeable customer service to potential adopters
  • Handled challenging and sensitive matters with professionalism, respect and kindness
  • Answered inbound calls to handle various concerns, set appointments and provide educated recommendations of available adoptable animals
  • Collaborated across departments to resolve customer-related issues
  • Explained forms and documentation to potential adopters
  • Followed standard guidelines or animal-specific schedules for feeding, watering and medication administration
  • Promoted positive behaviors through training and corrective techniques
  • Supported shelter operations with administrative expertise.

Chairperson

Batavia Mothers Club
09.2006 - Current
  • Distributed more than $20k per year to local schools and charities
  • Headed Distribution Committee, guided many different personalities to reach consensus
  • Held monthly charity drives
  • As Communications Chairperson, taught myself HTML and redesigned the website
  • Added "members only" website section to consolidate information and provide space for internal group chats
  • Current and active Auxiliary Member

Child/Adolescent Counselor

Seneca Center
Concord, CA
04.2001 - 06.2006
  • Assessed clinical risk and danger to children and families and determined appropriate level of response and intervention
  • Used cognitive behavioral therapy to assist youth in recognizing and redirecting poor habits
  • Worked collaboratively with other mental health professionals to provide consistent care
  • Conducted therapeutic individual and family therapy sessions
  • Responded to inpatient clients in crisis
  • Followed protocol to reintegrate clients
  • Completed extensive amounts of paperwork in timely and consistent manner

Education

Master of Arts - Clinical Psychology

John F Kennedy University
05.2005

Bachelor of Arts - Psychology

University of California At Berkeley
05.2001

Skills

  • Excellent Communication Skills
  • Quick Learner
  • Flexible and Adaptable
  • Accustomed to handling sensitive information
  • Experienced with ADP and Bamboo HR
  • Comfortable with Technology
  • Social Media Savvy
  • Payroll Administration
  • Benefits Administration

Timeline

Human Resources Coordinator

Anderson Humane
08.2021 - Current

Adoption and Resource Consultant

Anderson Humane
01.2021 - Current

Chairperson

Batavia Mothers Club
09.2006 - Current

Child/Adolescent Counselor

Seneca Center
04.2001 - 06.2006

Master of Arts - Clinical Psychology

John F Kennedy University

Bachelor of Arts - Psychology

University of California At Berkeley

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ERICA VALE