Summary
Overview
Work History
Education
Skills
Timeline
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Erica Vargas

Lynnwood,WA

Summary

Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.

Overview

17
17
years of professional experience

Work History

Bartender

The Grand Casino
Shoreline, Washington
10.2024 - Current
  • Attended regular training sessions to stay updated on new products or trends.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Performed opening and closing duties including restocking supplies.

•Provide excellent and friendly customer service to all guest.

•Provide fast and accurate service at all times.

Bartender/Server

Sodexo Live
Seattle, Washington
02.2024 - 10.2024
  • Set up restaurant and bar before games started.
  • Ensure all guest follow stadium rules and monitor alcohol consumption
  • Provide excellent and professional customer service.
  • Worked private parties for banquet buy outs from other companies.
  • Developed good working relationships with fellow employees through effective communication.
  • Provided drink suggestions to customers based on their preferences.

Bartender, Server, Table Games Dealer, Dual Rate

Goldie’s Casino
Shoreline, Washington
05.2017 - 01.2024
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Performed opening and closing duties including restocking supplies.
  • Greeted customers and provided excellent customer service.
  • In charge of the pull tab bar,

  • Collected losing bets and paid out winnings promptly and accurately.
  • Maintained a positive attitude and professional demeanor during shifts.
  • Dealt table games such as Blackjack, Baccarat, and Roulette professionally and accurately.
  • Verified patron identification to confirm legal age for gambling activities.

Table Games Dealer

Club Hollywood
Shoreline, Washington
02.2008 - 11.2015
  • Dealt table games such as Blackjack, Baccarat, and Roulette professionally and accurately.
  • Adhered to established policies and procedures while dealing at tables.
  • Utilized appropriate strategies when dealing specific games.
  • Observed gamblers to identify marking, switching and counting cards.
  • Explained rules, took bets and delivered payouts to facilitate movement of games.
  • Answered questions from patrons regarding house rules or gaming regulations.

Education

High School Diploma -

Burlington-Edison
Burlington, WA
06-2001

Skills

  • Cash handling
  • Drink presentation
  • Customer service
  • Alcohol regulation
  • Bar sanitation
  • Conflict resolution
  • Attention to detail
  • Strong multitasking
  • Team player attitude
  • Outstanding customer service
  • Outgoing personality
  • Highly reliable
  • Cash and credit transactions
  • Responsible alcohol service

Timeline

Bartender

The Grand Casino
10.2024 - Current

Bartender/Server

Sodexo Live
02.2024 - 10.2024

Bartender, Server, Table Games Dealer, Dual Rate

Goldie’s Casino
05.2017 - 01.2024

Table Games Dealer

Club Hollywood
02.2008 - 11.2015

High School Diploma -

Burlington-Edison
Erica Vargas