Erica Walker
Miami Gardens,FL
Summary
Experienced with providing quality patient care and support in fast-paced healthcare settings. Utilizes effective communication and interpersonal skills to foster supportive environment for patients and staff. Knowledge of essential medical procedures and patient monitoring techniques ensures high standards of care and adaptability to changing needs.
Overview
15
15
years of professional experience
1
1
Certificate
Work History
Front Desk Receptionist
Five Star Premier Residences of Pompano
Pompano Beach, FL
09.2023 - 04.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Certified Nursing Assistant
The Court At Palm Aire
Pompano Beach, FL
06.2010 - 08.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Built rapport with patients and families, providing emotional support during difficult times.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Certified Nursing Assistant
Sunrise Rehabilitation Center
Ft Lauderdale , FL
04.2010 - 05.2010
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
GED -
Atlantic Technical College
Pompano Beach, FL06-2014
Certificate - Patient Care Technician
Center For Career Training
Lauderdale Lakes, FL06-2014
Skills
- Dependable team player
- Patient care management
- Basic life support
- Compassionate caregiver
- HIPAA compliance
Certification
- Home Health Aid Certified (HHA)
- Certified Patient Care Technician
- Certified Phlebotomy Technician
- Certified EKG Technician
- CPR certified through American Heart Association
Timeline
Front Desk Receptionist
Five Star Premier Residences of Pompano
09.2023 - 04.2025
Certified Nursing Assistant
The Court At Palm Aire
06.2010 - 08.2023
Certified Nursing Assistant
Sunrise Rehabilitation Center
04.2010 - 05.2010
GED -
Atlantic Technical College
Certificate - Patient Care Technician
Center For Career Training
Additional Information
Reference Upon Request