Erica Hardy

• Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.
• Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
• Collaborated with real estate agents and lenders to expedite closing times on property sales.
• Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.

• Improved team productivity through regular training sessions on industry updates and best practices.
• Consistently met deadlines under pressure while maintaining high-quality work standards in a fast-paced environment.
• Supported efficient workflow within the department by assisting colleagues with challenging files as needed.
• Developed excellent problem-solving skills to address unique challenges that arose during complex real estate transactions.

Clearing Title to prepare for closing and ensure smooth settlements.

Collaborate fees with Lenders, RE Agents, Attorneys, and Buyers/Sellers to prepare and get CD/ALTA and HUD Settlement Statements.

Conduct Closing and get funding approval. Disburse files in a timely fashion making sure alll funds are disbursed.

Send pertinent documents to County for Recording.

• Assisted in training new team members on company policies and best practices for effective settlements management.
• Reduced errors in settlement documents by implementing a thorough review process before final submission.
• Maintained strong relationships with clients, fostering trust and credibility as their Settlement Officer.
• Coordinated communication between clients, attorneys, realtors, and other professionals involved in the transaction process, promoting a seamless workflow throughout case progression.