Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erica Walters

Atlanta,United States

Summary

Driven Medical Assistant with proven expertise in patient care and clinic support, honed at FHCGA. Excelled in HIPAA compliance and vital signs monitoring, enhancing patient satisfaction and safety. Demonstrated exceptional customer service, ensuring effective communication and compassionate care. Achieved significant improvements in clinic efficiency and patient experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medical Assistant

FHCGA
12.2022 - Current
  • Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
  • Collected histories, vitals, and current complaints via patient interviews.
  • Welcomed patients and inquired about wellbeing since last treatment.
  • Maintained clean and safe clinic environment to prevent injuries.
  • Prepared, administered and documented medications under direction of licensed medical provider.
  • Communicated with patients and families to answer questions and provide reassurance.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Measured patient pulse oximetry.

Vaccines to children.

PCA

Omni Home Care
08.2020 - 12.2022
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Monitored vital signs and reported changes in patient condition to medical professionals promptly.
  • Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.

Education

Associate Degree In Nursing - Pre Nursing

South College
Knoxville, TN

Certificate - Medical Assistant

Altieus Career College
Norcross, GA
04.2020

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • Medical Terminology
  • Vital Sign Monitoring
  • Vital signs monitoring
  • CPR
  • First Aid

Certification

OSHA

CPR

HIPPA

Timeline

Medical Assistant

FHCGA
12.2022 - Current

PCA

Omni Home Care
08.2020 - 12.2022

Associate Degree In Nursing - Pre Nursing

South College

Certificate - Medical Assistant

Altieus Career College
Erica Walters