Summary
Overview
Work History
Education
Skills
Additionalinformation
Timeline
AssistantManager

Connie Tucker

Robinson,IL

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

8
8
years of professional experience

Work History

Manager/Cook Supervisor

Opaa Food Management
Robinson, IL
10.2021 - 03.2024
  • I ensured that the school kitchen follows all sanitation and health regulations and that the meals meet nutritional standards
  • Verified that prepared food met quality standards before serving it to customers.
  • Adhered to proper food handling techniques while preparing meals for customers.
  • Ensured compliance with health regulations regarding food safety practices at all times.
  • Maintained inventory levels of ingredients used in dishes served to customers.
  • Trained new employees on proper safety procedures related to working in a restaurant environment.
  • Contributed ideas for menu changes or specials based on customer feedback.

Retention Specialist

Rent One
Robinson, IL
12.2020 - 10.2021
  • Generated monthly reports outlining progress made towards meeting retention objectives.
  • Maintained accurate records of all payments received by the organization.
  • Collaborated with other departments to resolve payment issues in a timely manner.
  • Assisted customers with inquiries regarding their payment status or account balances.
  • Developed strong relationships with customers by providing personalized assistance and support.

Cafeteria Manager/Merchandiser

Pepsi Mid-America
Robinson, IL
07.2016 - 12.2020
  • Managed daily operations of cafeteria, including customer service, food preparation and inventory management.
  • Worked closely with vendors to negotiate prices on bulk orders while maintaining high quality standards.
  • Assisted in recruiting, hiring and training new personnel for the cafeteria staff.
  • Trained and supervised cafeteria staff on proper food handling techniques, safety procedures and customer service standards.

Food Prep/Cook

Rosati's Pizza and Pub
12.2015 - 07.2016
  • Monitored food supplies and inventory levels and communicated needs to supervisors.
  • Checked quality of ingredients before starting work to ensure freshness of products used in meal preparation.
  • Cleaned kitchen equipment after each use and followed sanitation procedures.
  • Ensured that all foods were stored properly and safely, at the right temperature.
  • Heated pre-prepared foods when required by recipe instructions.

Education

High School Diploma - General Studies

Paris High School
Paris, Illinois
01.1983

Skills

  • Performance Management
  • Verbal and written communication
  • Team Leadership
  • Staff Training and Development
  • Time Management
  • Operations Management
  • Effective customer communication

Additionalinformation

Excellent written and verbal communication skills, Excellent Communication skills, Active, attentive listener, Promoting productivity and quality standards, Keeping team members on task and on schedule, Communicating goals so everyone understands them and their role in achieving them

Timeline

Manager/Cook Supervisor

Opaa Food Management
10.2021 - 03.2024

Retention Specialist

Rent One
12.2020 - 10.2021

Cafeteria Manager/Merchandiser

Pepsi Mid-America
07.2016 - 12.2020

Food Prep/Cook

Rosati's Pizza and Pub
12.2015 - 07.2016

High School Diploma - General Studies

Paris High School

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Connie Tucker