Erica Williams
Lauderhill,FL
Summary
Proven Administrative Assistant with a track record of enhancing office operations through expert management of data and customer relations. Excelled at Keefe McCullough & Co by implementing secure filing systems and delivering exceptional customer service. Skilled in Microsoft Office Suite and known for accuracy in data entry, contributing significantly to project success and operational efficiency.
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Keefe McCullough & Co
01.2017 - 02.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Administrative Assistant
Temp Assignments
01.2013 - 12.2016
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Verified accuracy of data entered into system to produce error-free reports.
- Sorted documents and maintained organized filing process.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Contributed to project success, meeting all data entry deadlines without compromising quality.
- Checked for accuracy by verifying data and records.
Education
High School Diploma -
Ft. Lauderdale High School
Florida06-1986
Skills
- Customer service
- Data entry
- Administrative support
- Filing
- Clerical support
- Microsoft Office Suite
- Invoice processing
- Expense reporting
- Computer skills
- Database entry
- Scheduling and calendar management
Timeline
Administrative Assistant
Keefe McCullough & Co
01.2017 - 02.2025
Administrative Assistant
Temp Assignments
01.2013 - 12.2016
High School Diploma -
Ft. Lauderdale High School
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