Erica Woods
Belleville,IL
Summary
Dedicated Community Living Specialist at Easterseals Midwest, skilled in client advocacy and problem-solving. Successfully enhanced resident satisfaction through open communication and collaboration with local organizations. Proven attention to detail in coordinating transportation and promoting inclusion, ensuring dignity and respect for individuals with disabilities.
Overview
13
13
years of professional experience
Work History
Community Living Specialist
Easterseals Midwest
St Louis, MO
08.2023 - Current
- Provided empathetic support to individuals with mental health challenges, fostering a safe environment.
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Advocated for client rights within the community, fostering an inclusive environment that respects individual choices.
- Assisted in developing personalized care plans tailored to each client's unique needs and goals.
Pharmacy Technician
Children’s Hospital
St Louis, MO
03.2021 - 07.2024
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
Health Care Assistant
Planned Parenthood
Fairview Heights, IL
05.2022 - 07.2023
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Provided emotional support to patients and families, fostering positive atmosphere in challenging times.
- Monitored and recorded patient vitals, providing critical data for healthcare professionals to assess patient health.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Caregiver
Fountain View Manor
Granite City, IL
12.2012 - 2020
- Provided empathetic support to individuals with mental health challenges, fostering a safe environment.
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Advocated for client rights within the community, fostering an inclusive environment that respects individual choices.
- Assisted in developing personalized care plans tailored to each client's unique needs and goals.
Education
General Education Development -
Jefferson School of Adult Education
St Louis, MO06.2005
Skills
- Positive reinforcement
- Client advocacy
- Teamwork and collaboration
- Time management
Timeline
Community Living Specialist
Easterseals Midwest
08.2023 - Current
Health Care Assistant
Planned Parenthood
05.2022 - 07.2023
Pharmacy Technician
Children’s Hospital
03.2021 - 07.2024
Caregiver
Fountain View Manor
12.2012 - 2020
General Education Development -
Jefferson School of Adult Education