Erica Zamora
United States
Summary
Versatile manager with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that resulted in positive organizational changes.
Overview
19
19
years of professional experience
Work History
Senior User Experience Design Manager
Evernorth Health Services
Minnesota, United States
2022.01 - 2024.06
Marketing Manager, Events
Forward Networks, Inc.
Palo Alto, United States
2020.01 - 2021.04
User Experience Program Manager
Google
Mountain View, Ca
2017.04 - 2020.01
Lead Producer, Merchant Lifecycle
PayPal
San Francisco Bay Area
2016.01 - 2017.04
Product Operations Program Manager, Customer Experience
Citrix
Santa Clara, USA
2015.04 - 2015.12
Sr. Delivery Operations Manager
eBay Enterprise
Campbell, CA
2012.07 - 2015.04
Sr. Interactive Project Manager
Silverlign Group, Inc.
2010.09 - 2012.07
Sr. Project Manager
LEVEL Studios
2008.12 - 2010.09
Analyst / Project Manager
JWAY Group
2008.04 - 2008.12
Production Manager
M3iworks
2005.07 - 2008.04
Skills
- Web program management
- Information architecture
- User experience
- Project leadership
- Accessibility design
- Budgeting oversight
Timeline
Senior User Experience Design Manager
Evernorth Health Services
2022.01 - 2024.06
Marketing Manager, Events
Forward Networks, Inc.
2020.01 - 2021.04
User Experience Program Manager
Google
2017.04 - 2020.01
Lead Producer, Merchant Lifecycle
PayPal
2016.01 - 2017.04
Product Operations Program Manager, Customer Experience
Citrix
2015.04 - 2015.12
Sr. Delivery Operations Manager
eBay Enterprise
2012.07 - 2015.04
Sr. Interactive Project Manager
Silverlign Group, Inc.
2010.09 - 2012.07
Sr. Project Manager
LEVEL Studios
2008.12 - 2010.09
Analyst / Project Manager
JWAY Group
2008.04 - 2008.12
Production Manager
M3iworks
2005.07 - 2008.04