Erica Zamora
United States
Summary
Versatile manager with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that resulted in positive organizational changes.
Overview
19
19
years of professional experience
Work History
Senior User Experience Design Manager
Evernorth Health Services
Minnesota, United States
01.2022 - 06.2024
Marketing Manager, Events
Forward Networks, Inc.
Palo Alto, United States
01.2020 - 04.2021
User Experience Program Manager
Google
Mountain View, Ca
04.2017 - 01.2020
Lead Producer, Merchant Lifecycle
PayPal
San Francisco Bay Area
01.2016 - 04.2017
Product Operations Program Manager, Customer Experience
Citrix
Santa Clara, USA
04.2015 - 12.2015
Sr. Delivery Operations Manager
eBay Enterprise
Campbell, CA
07.2012 - 04.2015
Sr. Interactive Project Manager
Silverlign Group, Inc.
09.2010 - 07.2012
Sr. Project Manager
LEVEL Studios
12.2008 - 09.2010
Analyst / Project Manager
JWAY Group
04.2008 - 12.2008
Production Manager
M3iworks
07.2005 - 04.2008
Skills
- Web program management
- Information architecture
- User experience
- Project leadership
- Accessibility design
- Budgeting oversight
Timeline
Senior User Experience Design Manager
Evernorth Health Services
01.2022 - 06.2024
Marketing Manager, Events
Forward Networks, Inc.
01.2020 - 04.2021
User Experience Program Manager
Google
04.2017 - 01.2020
Lead Producer, Merchant Lifecycle
PayPal
01.2016 - 04.2017
Product Operations Program Manager, Customer Experience
Citrix
04.2015 - 12.2015
Sr. Delivery Operations Manager
eBay Enterprise
07.2012 - 04.2015
Sr. Interactive Project Manager
Silverlign Group, Inc.
09.2010 - 07.2012
Sr. Project Manager
LEVEL Studios
12.2008 - 09.2010
Analyst / Project Manager
JWAY Group
04.2008 - 12.2008
Production Manager
M3iworks
07.2005 - 04.2008
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