Heather Weir
San Antonio,TX
Summary
UX and product design leader with 20+ years of experience driving enterprise-scale transformation across design, product, and engineering organizations. Proven track record of leading high-performing global teams, scaling design operations, and delivering intuitive, high-impact experiences across complex platforms.
Currently leading AI-driven transformation of UX ways of working at Oracle, introducing prompt-driven design practices that accelerate delivery while maintaining strong UX foundations. Experienced in aligning cross-functional stakeholders, shaping product strategy, and delivering measurable business outcomes across startups and Fortune 100 companies.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Manager of User Experience Design
Oracle
Remote
09.2023 - Current
- Lead UX for Oracle’s internal product ecosystem (Data Center, CX, ERP, HCM), supporting a 3,000-person organization across Product, UX, and Engineering.
- Manage and grow a globally distributed team of 11 designers, driving design excellence and team development.
- Spearhead AI-driven transformation of UX ways of working, introducing prompt-driven design to improve speed, quality, and scalability.
- Defined and implemented metrics frameworks to track throughput, velocity, and bottlenecks, streamlining the design lifecycle from ideation through delivery.
- Built and scaled organizational dashboards to increase transparency, align priorities, and focus teams on high-impact initiatives.
- Champion design-led collaboration, elevating UX as a strategic partner across Product and Engineering.
Co-Lead, Oracle Women in Leadership Board
Oracle
Austin, TX
10.2024 - Current
- Co-lead board initiatives focused on advancing women’s leadership across the organization.
- Develop and deliver speaker programming centered on career growth, leadership development, and professional advancement.
- Foster a strong internal community through mentorship, networking, and engagement initiatives.
Senior Principal User Experience Designer
Oracle
Bozeman, MT
01.2020 - 09.2023
- Led UX design for Oracle’s internal ERP platforms, owning end-to-end experience design across complex enterprise systems.
- Drove product direction from discovery through delivery, partnering with Product and Engineering to align user needs with business goals.
- Operated in a hybrid UX/Product role on large-scale initiatives, defining requirements and delivering cohesive, user-centered solutions.
Head of Product
FreeAgent CRM
Bozeman, MT
04.2019 - 12.2019
- Defined product vision, roadmap, and prioritization to support growth and market differentiation.
- Led cross-functional execution to deliver a highly intuitive CRM platform with strong customer adoption.
- Bridged UX, engineering, and business strategy to ensure cohesive product outcomes.
Head of Design
FreeAgent CRM
Saratoga, CA
09.2016 - 12.2019
- Built the product, brand, and design system from the ground up, leading UX from concept through go-to-market.
- Established design as a key differentiator, shaping both product experience and company culture.
- Led a cross-functional team across front-end development and marketing.
- Delivered a CRM platform recognized in the Gartner Magic Quadrant for usability and user recommendations, outperforming major competitors.
Senior User Experience Designer
ServiceNow
Santa Clara, CA
09.2013 - 08.2019
- Led UX for a portfolio of 40+ enterprise applications across HR, Customer Service, ITSM, Finance, GRC, and PPM.
- Supported products generating $400M+ in annual revenue.
- Served as sole UX lead, driving end-to-end design and cross-functional alignment.
- Created and implemented a company-wide rebrand and design system.
- Defined UX engagement models, roadmaps, and proposals to scale design impact.
Senior User Experience Designer
Oracle
Redwood Shores, CA
04.2012 - 09.2013
- Led UX/UI design for CRM applications across desktop and tablet platforms.
- Designed solutions for executive stakeholders to improve visibility across the opportunity-to-revenue lifecycle.
- Contributed to three patent filings, with one awarded for innovative data visualization.
UX Consultant
Oracle
Dana Point, CA
11.2010 - 03.2012
- Delivered UX, visual design, and front-end development solutions across web and application projects.
- Led design and development for desktop and tablet experiences in collaboration with cross-functional teams.
Co-Founder & Head of Design
SkyRocket Agency
Dana Point, CA
02.2011 - 04.2012
- Co-founded a marketing and design agency serving small businesses and nonprofits.
- Led brand strategy, art direction, and campaign development across web and print.
- Delivered end-to-end design solutions from concept through execution.
Senior Designer & Web Developer
Aquent
Washington, DC
05.2010 - 04.2012
- Delivered branding, UX, and front-end development solutions for clients including PBS, Oracle, and ICMA.
- Led projects from concept through implementation, ensuring high-quality execution.
Graphic Designer
L3 Communications
Chantilly, VA
08.2008 - 03.2010
- Designed and developed technical web experiences for the defense sector, including three recognized websites.
- Led branding and marketing initiatives across print and digital channels.
Graphic Designer & Administrative Specialist
United States Peace Corps
Washington, DC
11.2004 - 08.2008
- Designed and produced a quarterly publication distributed to 120,000+ recipients.
- Led transition from print to digital for a major newsletter, saving $62K annually.
- Recognized with a cash award for redesign and rebranding efforts.
Education
Master of Arts - Leadership
Georgetown University McDonough School of Business
Washington, DCBachelor of Arts - Political Science
Westmont College
Santa Barbara, CASkills
- Innovation management
- Complex Problem-solving
- User Experience Design
- Strategic planning
- Prompt Design
- Product Strategy
- Coalition Building
Certification
Generative AI for Everyone from DeepLearning.AI.
Issued Oct 2024 | Credential ID L26V7MCB93QU
Timeline
Co-Lead, Oracle Women in Leadership Board
Oracle
10.2024 - Current
Senior Manager of User Experience Design
Oracle
09.2023 - Current
Senior Principal User Experience Designer
Oracle
01.2020 - 09.2023
Head of Product
FreeAgent CRM
04.2019 - 12.2019
Head of Design
FreeAgent CRM
09.2016 - 12.2019
Senior User Experience Designer
ServiceNow
09.2013 - 08.2019
Senior User Experience Designer
Oracle
04.2012 - 09.2013
Co-Founder & Head of Design
SkyRocket Agency
02.2011 - 04.2012
UX Consultant
Oracle
11.2010 - 03.2012
Senior Designer & Web Developer
Aquent
05.2010 - 04.2012
Graphic Designer
L3 Communications
08.2008 - 03.2010
Graphic Designer & Administrative Specialist
United States Peace Corps
11.2004 - 08.2008
Master of Arts - Leadership
Georgetown University McDonough School of Business
Bachelor of Arts - Political Science
Westmont College