Daniela Acuña
Orlando,FL
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Phlebotomist
Biolife Plasma Center
04.2023 - Current
- Labeling samples correctly and send them for testing.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
- Assisted in training and onboarding new phlebotomists.
Welcome Team
Morgan & Morgan
10.2022 - 04.2023
- Request coverage follow up to the coverage team
- Transfer case to Case Manager's once file opened
- Create new files and enter pertinent information into case management software Enter new roles in the system.
- Improved communication among departments by relaying important information regarding guest requests or special arrangements.
Barista/Cashier
Mecatos Bakery
05.2021 - 10.2022
- Memorized official and off-menu preparations in order to meet all of the customers' beverage needs
- Kept an eye on things
- Trained 9 employees over the course of 6 months
- Interacted with customers in a pleasant manner to promote a fun, positive atmosphere during busy periods.
Teacher Assistant
Kiddie Academy
09.2021 - 10.2022
- Met with parents to resolve educational priorities and issues that were at odds
- Collaborated with parents to support students' learning and healthy development in school and at home
- Was in charge of ensuring the safety and security of all youth in my care.
Education
Phlebotomist -
Florida Health Care Academy
High School Diploma -
El Redentor
05.2019
Skills
- Customer service
- Communication
- Positive Attitude
- Multitasking
- Teamwork
- Documentation
- Planning
- Compassion
- Spanish Speaker
- Cultural Awareness
Timeline
Phlebotomist
Biolife Plasma Center
04.2023 - Current
Welcome Team
Morgan & Morgan
10.2022 - 04.2023
Teacher Assistant
Kiddie Academy
09.2021 - 10.2022
Barista/Cashier
Mecatos Bakery
05.2021 - 10.2022
Phlebotomist -
Florida Health Care Academy
High School Diploma -
El Redentor
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