Microsoft Office
Erica Porter
Experienced Food & Beverage Server
Anaheim,CA
Summary
Versatile Bartender and Dining Server adaptable to changing menu items, guest preferences and restaurant standards. Easily steps into any foodservice role with ease. Over 10 years of fine dining and sports bar service experience.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
2
2
Certificates
1
1
Language
Work History
Lead Bartender
The Swig Bar
Fullerton, CA
03.2020 - 07.2022
- Poured and prepared mixed drinks for over 100 customers daily.
- Mentored team members and coached on procedures and productivity strategies.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Consulted with managers to organize special events and promotions.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Trained 10 plus new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Closed out cash register and prepared cashier report at close of business.
- Handled establishment social media accounts, increasing customer traffic and bolstering business.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
Legal Courier
Eclipse Messenger
Newport Beach, CA
01.2018 - 03.2020
- Loaded vehicles with listed goods, checking for proper loading and taking precautions with hazardous goods
- Obtained signatures and payments, and arranged for recipients to make payments
- Planned and followed most efficient routes for delivering goods.
- Performed general office and clerical work, such as filing materials, operating duplicating machines and running errands
- Collected, seal and stamp outgoing mail, using postage meters and envelope sealers
- Used telephone to deliver verbal messages.
- Met deadlines while maintaining high-quality deliverables.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Answered customer inquiries regarding shipments and provided updates on package arrival
Education
Some College (No Degree) - Law (Pre-Law)
Santa Ana College
Santa Ana, CA 12.2021 - Current
Skills
Wine knowledge
Cash handling
High-volume dining
Point of sale operation
Ordering procedures
Menu presentation
Accomplishments
- PARA 105-120
- Criminal Justice
- Extracurricular Activities
- Mobile Bartend
- Volunteer at Legal Aid
- ADDITIONAL SKILLS
- Aloha POS
- Ability to Lift 30 Pounds
- Outstanding Customer Service
- Knowledge of Craft and Microbrews
- Handling Difficult Customers
- Bar Operations and Logistics
- Deposition Briefings
- Legal Terminology
- Local Court Procedures
- Filing System Organization
- Evidence Gathering
- Legal Research
- Affidavit Preparation
- Managing Case Files
Affiliations
National Society of Legal Technology
Radio & TV Broadcasting
Software
Adobe Acrobat Pro DC
Microsoft Word 2019
Certification
Legal Technology
Timeline
Certified Legal Technician, National Society of Legal Technology - 2021-2022
08-2022
Legal Technology
01-2022
Some College (No Degree) - Law (Pre-Law)
Santa Ana College
12.2021 - Current
Lead Bartender
The Swig Bar
03.2020 - 07.2022
Legal Courier
Eclipse Messenger
01.2018 - 03.2020