Erica K. Mendez
Cosmetologist/Food Service/Retail/Hospitality
Ludington,MI
Summary
Experienced in leadership and training through work in the hospitality industry. Skilled in Microsoft Word, Sales, Panel recorder during meetings. Operations professional with experience in Cosmetology focused on Aveda Concepts on the natural hair and nail growth. Salon business background. Personal growth and development through continuous volunteer work within the community. I like to create a positive atmosphere in group meetings and formulate ideas and planning for events.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Gas Station Attendant
Meijer Incorporation
Ludington, Michigan
02.2021 - 01.2022
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Pumped gas for guests when needed and took payments.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Third shift janitorial work and responsible for inventory from truck and opening and closing.
Resident Assistant
Oakview Assisted Living Facility
Ludington, Michigan
02.2020 - 05.2020
- Assisted residents with daily routine.
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
- Maintained clean, safe, and well-organized patient environment.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Assisted Clients to their doctors appointments
Car Driver/ Line Catcher
Lake Michigan Carferry S.S. Badger
Ludington, Michigan
08.2017 - 09.2018
- Valet parking for guests who brought on their vehicles
- Directed people where to safely stand
- General cleanup of the restrooms and surrounding site
- Operated Hydraulic system for handicap
Housekeeper/Assistant/Manager of Housekeeping
Holiday Inn Hotel And Suites
Ludington, Michigan
01.2017 - 09.2018
- Disposed of trash and recyclables each day to avoid waste buildup.
- Deep Cleaning and general cleaning for each room in a routine order
- Restocked room supplies such as facial tissues for personal touch with every job.
- Assited guests with extra toiletries and any other information
Education
Degree in Cosmetology/ Aveda Concepts - Cosmetology/Aveda Concepts/Natural Hair Skin&nails
Premier College of Cosmetology
South Bend, IN 07.2001 - 07.2003
High School Diploma -
Plymouth High School
Plymouth, IN 08.1996 - 05.2000
Skills
Customer service and assistance
Timeline
Gas Station Attendant
Meijer Incorporation
02.2021 - 01.2022
Resident Assistant
Oakview Assisted Living Facility
02.2020 - 05.2020
Car Driver/ Line Catcher
Lake Michigan Carferry S.S. Badger
08.2017 - 09.2018
Housekeeper/Assistant/Manager of Housekeeping
Holiday Inn Hotel And Suites
01.2017 - 09.2018
Degree in Cosmetology/ Aveda Concepts - Cosmetology/Aveda Concepts/Natural Hair Skin&nails
Premier College of Cosmetology
07.2001 - 07.2003
High School Diploma -
Plymouth High School
08.1996 - 05.2000
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