Erica R. Porter
Lebanon,KY
Summary
Experience with building and maintaining partnerships with key hospitals, physicians and businesses. Motivated MSW enthusiastic about helping patients navigate rights and responsibilities during treatment. Personable demeanor with priority on care and service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Patient Advocate/Account Executive
Intrepid Home Health
02.2023 - Current
- Develop relationships with community referral base and potential referral sources to meet targeted financial objectives and annual budget; Complete a market analysis to use in developing and implementing marketing plans; Establish and use the marketing plans to maintain and increase client/referral base; Partner with the Care Center team creating a strong partnership for growth.
Region Home Manager
DaVita
02.2022 - 02.2023
- Responsible for management of patient care, teammates and financials for multiple clinics and teammates; Worked collaboratively with a Clinical Coordinator to manage patient care services according to state-specific guidelines.
Clinical Recruiter II
DaVita
07.2021 - 02.2022
- Assist with screening candidates for PCT, RN, MSW and RD roles for clinic needs
- Partner with the clinical team to schedule interviews and follow ups
- Coordinate hiring events/open houses as needed.
Outreach Development Manager
DaVita
05.2017 - 07.2021
- Helped DVP in developing ODM role to fit the need in the Division; Kidney Smart educator and lead for two Regions
- Acted as a Liaison between hospitals, admissions and clinical teammates
- Built partnerships within the community
- Raised awareness around DaVita services in multiple regions
- Coordinated clinical and community events.
Insurance Counselor
DaVita
07.2012 - 05.2017
- Assisted dialysis patients with their insurance needs; maintain relationships with clinical staff; communication with transplant team on insurance coverage and changes; train new Social Workers and Facility Administrators on basic insurance knowledge; conducts monthly visits within dialysis facilities to follow up with patients and staff; develops and presents insurance information to various audiences; Social Work Liaison (SME) to mediate and facilitate partnership between Social Workers and Insurance Management field through DaVita.
Renal Social Worker
DaVita
05.2011 - 07.2012
- Case Management for 120+ dialysis patients; completed assessments; maintained monthly notes; participated in Core Team meetings; provided supportive counseling to patients and families; provided education on modality options; assisted with kidney transplant referral process, etc
Education
Master of Social Work -
Spalding University
Bachelor of Social Work -
Campbellsville University
1999
Associate of Social Work -
St. Catherine College
1997
Skills
- Trend Tracking
- Relationship Building
- Conflict Mediation
- Resource Utilization
- Proactive Problem Solving
- Caseload Management
- Team Collaboration
- Patient Education
- Case Management
Certification
Certified Social Worker
Timeline
Patient Advocate/Account Executive
Intrepid Home Health
02.2023 - Current
Region Home Manager
DaVita
02.2022 - 02.2023
Clinical Recruiter II
DaVita
07.2021 - 02.2022
Outreach Development Manager
DaVita
05.2017 - 07.2021
Insurance Counselor
DaVita
07.2012 - 05.2017
Renal Social Worker
DaVita
05.2011 - 07.2012
Master of Social Work -
Spalding University
Bachelor of Social Work -
Campbellsville University
Associate of Social Work -
St. Catherine College
Certified Social Worker
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