Erica Snowden
Raleigh,NC
Summary
Experienced Designer and Developer with over 10 years of experience in e-learning, graphic design, web design, and development. Excellent reputation for resolving problems, managing multiple projects, creating project schedules, time estimating, and working well under tight deadlines.
Overview
16
16
years of professional experience
Work History
Instructional System Designer
Leidos
Resmote, Virginia
04.2018 - Current
- Develop 508-compliant web-based training for the NISC III Training Group to support the FAA (Federal Aviation of Administration)
- Edit audio and video
- Work closely with SMEs and IDs to create creative and information training on-time
- Design learning solutions for web-based and instructor-led training
- Collaborate with SMEs to create training products
- Collaborated with project management and developers to coordinate testing courses at all stages.
Elearning Developer
Libman Education
Remote
05.2019 - 10.2019
- Designed templates for web-based training
- Developed healthcare training
- Uploaded courses to LMS
Technical Course Developer
Lenovo
Cary, NC
03.2016 - 04.2018
- Designed and developed training courses for Data Center Group (Servers, Storage, and Networking)
- Developed project schedules, time estimating, and activity planning
- Worked with an instructional designer to keep content consistent with process and style guides
- Created course mock-ups and wireframes
- Assisted in developing content for technical certifications
- Assisted and managed the European team in Romania
- Provided graphic design support, edited audio, and video
- Created custom graphics and images to be used in courses
- Uploaded courses and ran reports on the department’s LMS
Instructional/Graphic Designer
7-Eleven
Remote
10.2015 - 12.2015
- Developed creative custom designs for training
- Worked on multiple projects in a dynamic and fast-paced environment
- Created custom graphics and icons
Instructional Designer
The Bowen Group
Remote
07.2015 - 09.2015
- Created curricula, research topics and conceptualized course format, subject matter and presentation
- Developed course materials and supported implementation
- Developed project schedules
Instructional Designer
Verizon
Remote
01.2015 - 07.2015
- Created curricula, research topics and conceptualized course format, subject matter, and presentation
- Planned and monitored the implementation of technology-based learning programs
- Designed and developed course materials
- Ensured accurate, correct documentation according to rules, styles, and templates established by the department
- Uploaded courses to Learning Management Systems
- Updated existing learning materials due to changes in the business process
- Created short videos using Captivate to be distributed throughout the company
- Created custom graphics for web-based training
- Attended design reviews and demo meetings
- Wrote content for modules and occasionally recorded audio
- Edited audio and video
Instructional Graphic Designer
Tenable Network Security
Remote
10.2013 - 10.2014
- Developed and updated web-based training
- Met with managers to present mockups and collect information for adjustments
- Completed final touches for projects such as images sizes and font selection
- Converted graphics from PowerPoint into Adobe products (Illustrator & Captivate)
- Produced custom graphics for the company’s training department
- Maintained training department’s graphic library
- User research and interaction design for web-based elearning courses
- Participated in creative sessions for project kick-offs
- Managed multiple projects from concept through completion
- Developed creative courses and design concepts that met the business objectives of the organization and the brand strategy for products
- Established creative direction for the entire line of products and services
- Hands-on design and development of graphic components
- Supervised and inspired the creative team of vendor partners; generated multiple concepts for a campaign or project
- Developed project schedules, time estimating, and activity planning
Elearning Developer
TrainingFolks
Cary, NC
09.2010 - 09.2013
- Developed eLearning modules, simulations, and job aids using Articulate Studio/Storyline and Captivate for web and mobile devices that are SCORM compliant
- Provided web development support by making coding changes using basic HTML and CSS for the company's website
- Supervised creative vendors
- Provided graphic design support for team members and clients
- Designed strong user interface layouts for both web and mobile elearning modules
- Worked on multiple projects simultaneously
- Created interactive elearning prototypes for clients and SMEs
- Created visuals for the website and other print documents using Photoshop, Illustrator, and InDesign
- Developed modules/videos for various clients in the health, retail, state and local government, banking, finance, and insurance industries
- Audio and video editing
Consultant
Self-employeed
Remote
08.2008 - 05.2011
- Delivered outstanding service to clients to maintain and extend relationships for future business opportunities
- Supported clients with business needs in web and graphic design
- Authored detailed work plans including project schedules, time estimating, and activity planning to meet business priorities and deadlines
Graphic/Web Designer
Direct Publications
Elizabeth City, NC
01.2007 - 07.2008
- Developed creative design for print materials, brochures, banners, and signs
- Created digital image files for use in digital and traditional printing methods
- Completed final touches for projects such as images sizes and font selection
- Met with customers to present mockups and collect information for adjustments
- Designed website layouts, templates, and unique branded looks
- Worked with clients to gather and define requirements, establish scopes, and managing project milestones
- Designed creative digital displays used in on-line advertising for local businesses
Web Editor
City Of New York
New York, NY
05.2006 - 08.2006
- Prepared, rewrote and edited pieces to improve readability and impact
- Reviewed articles for grammar, spelling, punctuation, syntax, accuracy and compliance with quality standards
- Determined readiness of written pieces, made changes and approved final versions
- Supported, managed and maintained websites part of the Department of Health & Mental Hygiene using HTML, CSS and Javascript
- Converted printed documents, forms, articles and pamphlets into web pages coded in HTML and CSS
Education
Master of Arts - Web Design And New Media
Academy of Art University
San Francisco, CABachelor of Science - Graphic Design
Elizabeth City State University
Elizabeth City, NC05.2008
Skills
- Software: Adobe Creative Suite, MS Office Suite 2003-2010 , SnagIt, Camtasia, Articulate Studio, Articulate Storyline, Captivate, and Lectora
- LMS: Litmos, Salesforce, Docebo, and Blackboard
- Web Design/Development: HTML, CSS, JavaScript, JQuery, Web Standards, Web Accessibility & W3C compliance, web usability, 508 compliances for web
- UX: Conceptual design, wireframes, prototypes, information architecture, and Axure
Timeline
Elearning Developer
Libman Education
05.2019 - 10.2019
Instructional System Designer
Leidos
04.2018 - Current
Technical Course Developer
Lenovo
03.2016 - 04.2018
Instructional/Graphic Designer
7-Eleven
10.2015 - 12.2015
Instructional Designer
The Bowen Group
07.2015 - 09.2015
Instructional Designer
Verizon
01.2015 - 07.2015
Instructional Graphic Designer
Tenable Network Security
10.2013 - 10.2014
Elearning Developer
TrainingFolks
09.2010 - 09.2013
Consultant
Self-employeed
08.2008 - 05.2011
Graphic/Web Designer
Direct Publications
01.2007 - 07.2008
Web Editor
City Of New York
05.2006 - 08.2006
Master of Arts - Web Design And New Media
Academy of Art University
Bachelor of Science - Graphic Design
Elizabeth City State University
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