Erich Acevedo
Miami
Summary
Dynamic Inside Sales Representative skilled in customer service and product knowledge. Proven ability to engage customers, resolve issues effectively, and enhance sales strategies.
Motivated sales professional with a strong background in customer service and multitasking. Expertise in identifying customer needs, resolving inquiries, and collaborating with teams to improve retention and satisfaction.
Overview
7
7
years of professional experience
Work History
Inside Sales Representative
United Rentals
Pompano Beach, FL
09.2024 - 01.2026
- Engaged with potential customers to identify needs and recommend suitable products.
- Assisted in managing customer inquiries and resolving issues effectively.
- Collaborated with team members to enhance sales strategies and improve customer retention.
- Learned company product offerings to provide accurate information to clients.
- Developed skills in active listening to understand client requirements better.
- Answered customers' questions regarding products, prices, and availability.
- Managed friendly and professional customer interactions.
Equipment Associate
United Rentals
Pompano Beach, FL
08.2022 - 07.2024
- Operated and maintained equipment in compliance with safety regulations.
- Assisted with inventory management, ensuring accurate tracking of equipment.
- Conducted routine inspections to identify maintenance needs and prevent downtime.
- Collaborated with team members to streamline workflows and improve efficiency.
Scaffold Builder
United Rentals
Pompano Beach, FL
06.2022 - 07.2022
- Constructed and assembled scaffolding systems according to safety regulations and project specifications.
- Inspected scaffolding structures for integrity, ensuring compliance with safety standards.
- Collaborated with team members to optimize scaffold layout for efficient access and workflow.
- Trained new employees on safe scaffold assembly and disassembly procedures.
Glass Operator
Glass Designers
Fort Lauderdale, FL
01.2022 - 05.2022
- Operated glass production machinery to ensure consistent quality and efficiency.
- Monitored production processes for compliance with safety standards and protocols.
- Conducted routine maintenance checks on equipment to minimize downtime.
- Trained new operators on equipment handling and safety procedures.
Glass Technician
Scratch Removal Specialist, INC
Hollywood, FL
04.2019 - 12.2021
- Diagnosed and repaired various glass types, ensuring high-quality restoration results.
- Utilized advanced scratch removal techniques to enhance surface clarity and integrity.
- Mentored junior technicians in best practices for glass repair and maintenance procedures.
- Streamlined workflow processes, reducing turnaround time for service requests by implementing efficient techniques.
Education
High School Diploma -
Colegio Santo Domingo
Dominican Republic02-2013
Skills
- Customer service
- Attention to detail
- Exceptional customer service
- Cheerful and energetic
- Product knowledge
- Adept multi-tasker
- Organized and efficient
- Fluent in English
- Multitasking
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Inside Sales Representative
United Rentals
09.2024 - 01.2026
Equipment Associate
United Rentals
08.2022 - 07.2024
Scaffold Builder
United Rentals
06.2022 - 07.2022
Glass Operator
Glass Designers
01.2022 - 05.2022
Glass Technician
Scratch Removal Specialist, INC
04.2019 - 12.2021
High School Diploma -
Colegio Santo Domingo