Erich C Hachmann
Horn Lake
Summary
Strategic business technology leader with more than 20 years of progressive leadership experience at Medtronic, delivering enterprise technology solutions that improve operational performance, strengthen stakeholder engagement, and enable business growth. Demonstrated success translating complex business challenges into scalable technology solutions through business relationship management, product ownership, requirements gathering, business process analysis, and enterprise systems implementation.
Trusted advisor to executive leadership with extensive experience partnering across Supply Chain, Finance, Marketing, Sales Operations, IT, and external partners to align technology investments with strategic business objectives. Functional owner of the MyCASE platform supporting more than 1,500 users globally and enabling order-to-cash processes supporting over $1 billion in annual revenue.
Recognized throughout a 20+ year career for progressive advancement into increasingly strategic leadership roles spanning operations, supply chain, enterprise systems, IT management, and business relationship management.
Overview
4
4
years of professional experience
Work History
Sr Principle Business Relations Analyst
Medtronic
Memphis, TN
05.2023 - Current
- Serve as functional owner for the MyCASE enterprise application supporting more than 1,500 global users and facilitating order-to-cash operations supporting over $1 billion in annual revenue.
- Served as IT lead partnering with business owners to successfully expand MyCASE capabilities into EMEA, Japan, and Australia/New Zealand, supporting global business growth.
- Translate operational objectives into scalable technology solutions through business requirements gathering, process mapping, solution design, testing coordination, implementation support, and stakeholder engagement.
- Coordinate enterprise initiatives across Supply Chain, Finance, Marketing, Operations, IT Development, and third-party partners to deliver strategic business capabilities.
- Lead enhancement intake, prioritization, release planning, issue resolution, and production support for global MyCASE functionality.
- Analyze business processes, enterprise system integrations, and operational workflows to identify opportunities for automation, improved compliance, and process optimization.
- Develop executive presentations, project dashboards, status reporting, and stakeholder communications that drive executive decision-making and organizational alignment.
- Facilitate collaboration between business leaders and technology teams to ensure enterprise initiatives deliver measurable business outcomes.
Sr IT Manager
Medtronic
Memphis, TN
12.2022 - 04.2023
- Directed enterprise IT initiatives supporting strategic business transformation and operational excellence.
- Led cross-functional teams responsible for enterprise application enhancements, project execution, and technology delivery.
- Partnered with business leadership to prioritize initiatives based on strategic value, operational impact, and organizational objectives.
- Strengthened communication and collaboration between business stakeholders and IT delivery organizations.
- Supported governance, project planning, and execution of enterprise technology initiatives.
Principle IT Business Systems Analyst
Medtronic Spinal & Biologics
Memphis, TN
11.2018
- Partnered with business to understand business requirements; worked with IT counterparts to implement systematic solutions to address the requirements
- Worked on enhancements to the MyCASE order to cash tool for the Medtronic Spine business; such as loaner surgery ordering simplification, streamlining and editing, backorder notifications via a mobile phone.
- Business Analyst lead on MyCASE integration work with 3PL partner UPS
Field Inventory Manager
Medtronic Spinal & Biologics
Memphis, TN
06.2017
- Responsible for management of field inventory of 3 of 12 US regions.
- Core team member of launch and roll out of Spine Inventory Management (SIM) program; forward deployed inventory logistics model and web based technology platform.
- Project lead for SIM inventory system requirements, testing and implementation.
- Participated and lead design meeting requirements
- Executed and managed inventory execution of User Acceptance Testing for launch and enhancement rollouts of Spinal Sales Tool; integration point testing with Spinal Sales Tool and SAP as well as 3PL systems
- Learned to read XML files for testing validation and trouble shooting purposes
- Worked with 3PL partners to setup and launch Forward Stocking Locations (FSL).
- Manage team of 5 employees; 2 Senior Analyst and 3 Field Inventory Associates
Spine Inventory Fulfillment Supervisor
Medtronic Spinal & Biologics
Memphis, TN
12.2015
- Manage Loaner Recon and Field Inventory departments, total of 5 reports.
- Manage Asset Management program (field based inventory performance program).
- Perform analysis to identify low performing field inventory, down to product level. Work with field sales management and reps to provide analysis and improvement opportunities.
- Prepare and publish weekly, monthly and quarterly reports tracking performance of field based inventory.
- Report out on performance of Asset Management at Field Sales quarterly meetings.
- Manipulate and interpret sales and inventory data.
- Partnered with internal IT resources to develop automated reporting; wrote Business Requirement Documents
Sr. Sales Administrator
Medtronic Spinal & Biologics
Memphis, TN
09.2014
- Support Asset Management program (field based inventory performance program) by preparing and publishing weekly, monthly and quarterly reports. Researched field based complaints related to program and performed corrections to scores.
- Created and maintained database as well as developed reports to identify low performing inventory down to product level.
- Prepare and publish weekly, monthly and quarterly reports related to field inventory.
- Project Management lead to revamp the Asset Management program. Performed analysis and presented data to management to include segmentations of inventory based upon demand. Collaborated with IT partners to update published reports.
Sr Supply Chain Planner
Medtronic Spinal & Biologics
Memphis, TN
10.2011
- Support the launch of new product lines in the TL and Enabling therapy segments, through PMO led project teams.
- Partner with Marketing and Finance in the development of forecasting plans for new product launches.
- Perform Demand Planning activities for sustaining product lines, including forecasting and running forecast review and S&OP meetings.
- Support budget activities for fiscal year inventory by working with Marketing to capture set build and revenue plans for US and OUS regions.
Distribution Supervisor
Medtronic Spinal & Biologics
Memphis, TN
07.2006
- Managed various departments within the distribution center, including: Set Build, Loaner Outbound and Inventory Control.
- Created productivity metrics for the departments I managed which were used to evaluate employee’s productivity and quality.
- Supported inventory reconciliation activities by working with Distribution Financial Analyst to reduce inventory write-offs.
- Managed up to twenty-four direct reports.
- Participated in Centerpiece project, launch of SAP in Spinal business; executing UAT scripts and becoming SME.
Loaner Distribution Group Leader
Medtronic Sofamor Danek
Memphis, TN
11.2004
- Work with supervisor on continuous process improvement.
- Responsible for nine employees and for maintaining throughput staffing throughout the outbound loaner department.
- Responsible for all unpacked inventory in the Loaner’s program and perform research on the day to day inventory discrepancies in D1.
- Make appropriate adjustments in the system for inventory discrepancies in branch plants 55614 and 55618.
Loaner Distribution Clerk II
Medtronic Sofamor Danek
Memphis, TN
03.2003
- Verify inventory in Loaner Surgery sets prior to shipment.
- Solve discrepancies between packing list and sets by communicating with Group Leaders or Inventory Management personnel.
- Powership Loaner Surgery sets.
- Received award for Best of the Best Auditor for 4th quarter fiscal year ’04 and for fiscal year ’04.
Education
Bachelor of Science - Corporate Finance
Arkansas State University
Jonesboro, AR01-2002
Master of Business Administration - undefined
Christian Brothers University
Memphis, TN01-2011
Skills
- Proficient in
- Microsoft Excel
- Microsoft Word
- Microsoft Access
- PowerPoint
- SAP; R3, APO and BW
- Business Objects
- Spinal Sales Tool (SST)
- Lean Sigma certified Green Belt
- Requirements gathering
- Cross-functional collaboration
- Process documentation
- Functional specifications
- User acceptance testing
- Stakeholder relations
- Production support
- Solution implementation
- Requirements definition
- SQL proficiency
- Teamwork and collaboration
- Problem-solving abilities
- Attention to detail
- Effective communication
Timeline
Sr Principle Business Relations Analyst
Medtronic
05.2023 - Current
Sr IT Manager
Medtronic
12.2022 - 04.2023
Principle IT Business Systems Analyst
Medtronic Spinal & Biologics
11.2018
Field Inventory Manager
Medtronic Spinal & Biologics
06.2017
Spine Inventory Fulfillment Supervisor
Medtronic Spinal & Biologics
12.2015
Sr. Sales Administrator
Medtronic Spinal & Biologics
09.2014
Sr Supply Chain Planner
Medtronic Spinal & Biologics
10.2011
Distribution Supervisor
Medtronic Spinal & Biologics
07.2006
Loaner Distribution Group Leader
Medtronic Sofamor Danek
11.2004
Loaner Distribution Clerk II
Medtronic Sofamor Danek
03.2003
Master of Business Administration - undefined
Christian Brothers University
Bachelor of Science - Corporate Finance
Arkansas State University