Organized and detail-oriented customer service representative with experience in cash handling and complaint resolution. Skilled in fostering positive customer interactions and training staff in service protocols to enhance overall satisfaction.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Jacksons
Orem
05.2024 - 05.2026
Operated cash register efficiently and accurately, processed payments by cash, credit card, gift card or food stamps.
Developed positive relationships with customers through friendly interactions.
Maintained clean and safe work environment.
Handled customer complaints and escalated when necessary.
Trained new hires on customer service protocols and tools.
Participated in team meetings to discuss service improvements.
Technician
Beeline Pest Control
Clearfield
03.2024 - 04.2024
Inspected properties for pest activity and identified treatment options.
Applied pesticides and treatments following safety protocols and regulations.
Documented service reports detailing treatments performed and customer feedback.
Communicated effectively with customers about pest management solutions.
Courtesy Clerk
Hy-Vee
Rochester
08.2018 - 01.2020
Delivered exceptional customer service by greeting customers and directing to desired items.
Bagged groceries efficiently while providing friendly service to customers.
Operated cash registers, processing transactions accurately and quickly.
Resolved customer complaints and issues to promote overall satisfaction and improve service.
Maintained cleanliness and organization of store aisles and checkout areas.