Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Erick Alvarado

Las Vegas,NV

Summary

Results-oriented professional in the service sales sector, known for productivity and efficient task completion. Skilled in client relationship management, negotiation, and strategic planning. Excel at communication, problem-solving, and adaptability to excel in fast-paced environments and meet diverse customer needs.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Timeshare Sales Consultant

Hilton Grand Vacations Club
Las Vegas, NV
12.2023 - Current
  • Set individual sales targets with sales team, aligning with company objectives.
  • Analyzed existing sales data to develop strategies for increasing sales volume.
  • Developing sales strategies to increase sales volume and maximize profits.

Timeshare Sales Representative

Diamond Resorts
Las Vegas, NV
11.2020 - 12.2022
  • Provided excellent customer service throughout the sales process.
  • Conferred with supervisors to receive suggestions for improvement upon personal performance, identifying areas for improvement and setting personal sales goals.
  • Maintained an up-to-date knowledge of products and services offered by the company.
  • Answered customer inquiries regarding product features, pricing, and availability.

Call Center Supervisor

Theccmc
Maracaibo, Zulia
03.2010 - 03.2014
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
  • Implemented new operational procedures, increasing efficiency.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.

Education

Bachelor of Science - Sociology

Universidad Del Zulia
Maracaibo
01-2010

Skills

  • Follow-up strategies
  • Objection handling
  • Contract preparation
  • Strategic planning
  • Sales strategy development
  • Conflict resolution

Certification

Timeshare License Real Estate Nevada, number 8024. Expiration 31-12-2026

Languages

English
Professional
Spanish
Professional

Timeline

Timeshare Sales Consultant

Hilton Grand Vacations Club
12.2023 - Current

Timeshare Sales Representative

Diamond Resorts
11.2020 - 12.2022

Call Center Supervisor

Theccmc
03.2010 - 03.2014

Bachelor of Science - Sociology

Universidad Del Zulia

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Erick Alvarado